Regional Sales Manager - Services

Trumpf
Plymouth MI
5 hours ago
Trumpf
Trumpf
trumpf.com

Job Description

How brave are you? We are a high-tech company providing machine tools and laser technology, and are looking for people who can face new challenges with a fresh mind. As an independent family company, we offer you the freedom and trust to put your brave ideas into practice. With you on board, we would like to power ahead with the digital networking of the manufacturing industry. Our passion and creative drive ensure that we are an innovative force – across the globe at over 80 TRUMPF locations.
Regional Sales Managers Responsibilities
  • Contact existing customer base by phone and email to offer and pitch Service Agreements and Smart Services.
  • Review internal systems and databases to identify additional opportunities to contact customers and identify unsolicited opportunities.
  • Expanding customer relationships with new and existing customers
  • Assist in creating sales protocols and procedures designed to increase conversion rates.
  • Maintain customer contact activities in our CRM as part of the Customer Care Concept
  • Follow-up on difficult customer issues with the highest level of professionalism and sensitivity
  • Work closely with Customer Service Administrators to ensure the customer’s needs are understood so they can prepare a suitable quotation in a timely fashion
  • Preparation of regularly scheduled reports and/ or presentations
  • Acquire a thorough understanding of key customer needs and requirements for Service Agreements and Smart Services.
  • Serve as a liaison between key customers and internal teams.
  • Organize and schedule appointments and meetings as required.
  • Ability to receive and act appropriately on developmental feedback.
  • Consistent and accountable use of TRUMPF - Plymouth, MI (TUSD) standard sales systems like e.g. C4C, SAP
  • Prospect and qualify potential new companies and customers for TRUMPF lasers and systems in the assigned territory
  • Produce and maintain market information relevant to territory
  • Any additional responsibilities as deemed necessary by management
  • Adhere to all company guidelines
Travel
  • Travel 25%
Regional Sales Manager Education & Experience
  • Firm experience in business to business sales and CRM.
  • Experience and good connections to the main target industries is required.
  • Associates degree is required, Bachelor’s degree or higher in technical field strongly preferred or combination of training and work experience
  • Excellent verbal and written communication skills
  • Microsoft Office; Word, Outlook, Excel, and PowerPoint
TRUMPF is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, veteran status, or other protected class.
TRUMPF Inc. endeavors to make TRUMPF careers pages accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance in completing the applications process, please contact our HR department at 860.255.6000 or at
HRgeneral@us.trumpf.com
. This contact information is for accommodation requests only and can not be used to inquire about the status of application.

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