Job Description
The Sales Executive, AI Solutions promotes and sells Practical Law and CoCounsel solutions to new acquisitions through outbound telephone calls to new law firm customers within an assigned territory. You will be expected to meet/exceed sales and telephone activity target objectives as established. Additionally, the Sales Executive will be expected to meet/exceed a defined sales quota target targeting new customers.
This position supports the efforts of the Small Law Firm organization within Thomson Reuters Legal by growing our Practical Law and CoCounsel Solutions footprint. This role is expected to manage inbound leads, prospect for new opportunities, and consistently apply superior sales acumen to win competitive opportunities, which requires a very high level of consultative and solution based selling.
About the Role:
In this opportunity as a Sales Executive, AI Solutions, you will:
Focus daily effort selling to Small Law customers that are new subscribers within one to ten attorney size firms within an assigned territory
Achieve and exceed company and personal sales and telephone activity goals through negotiations and product offering within set parameters
Gather and log all call information, sale orders, and profile activity within Salesforce, Thomson Reuters CRM system, correctly and accurately, ensuring proper marketing sources are credited appropriately
Individually manage In-bound trial request leads and territory assignments
Develop and deliver accurate sales forecasts
Assume other responsibilities as required or requested by Inside Sales Management
Relationship Management:
Build, maintain and enhance client's experience through consultative conversation while asking leading questions and offering superior product knowledge coupled with excellent customer service
Work with organizations (Order Fulfillment, Credit, Customer Service, etc.) throughout Thomson Reuters to ensure customer accounts are handled efficiently and accurately and customer issues are resolved in a timely manner
Actively contribute to and works responsibly in a team environment, including collaborating with Field Sales Reps and Full Inside Sales Executives
Obtain customer and competitive information during daily contacts and distribute as appropriate so as to develop sales strategies
Maintain a working knowledge of company products, special sales programs and marketing efforts within the sales division.
Actively participate in meetings, training sessions and individual professional development and skill building
About You:
You’re a fit for the Sales Executive, AI Solutions if your background includes:
Minimum of 2 years successful sales quota attainment experience
College Degree in business, sales or related field strongly preferred
Experience in prospecting/cold calling environment required.
Strong organizational and time management skills coupled with the ability to embrace change
Pipeline management skills in the CRM environment required – Salesforce.com experience strongly preferred
Proficient in Microsoft Office applications; including ability to demonstrate online products using web-based tools (WebEx, GLANCE, Oovoo, Skype, etc.) via telephone
Excellent verbal and written communication skills
Ability to negotiate products, solutions and price with customers
Demonstrated knowledge of proper telephone etiquette and professional attitude and integrity
Legal industry knowledge or experience, a plus
Ability to multi-task between the phone and computer 8 hours per day
#LI-D2E
What's in it For You?
You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:
Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected
Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
Accessibility
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.
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More information about Thomson Reuters can be found on https://thomsonreuters.com.
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