Key Account Manager

The Key Account Manager will be responsible for managing a diverse base of existing customers, identify and secure new business development opportunities, and be a market ambassador while achieving the overall sales plan.

Job Duties

• Establish wide and deep relationships with the existing customer base.
• Search for new business within and outside of the customer base.
• Secure and build accurate forecasts for long term planning purposes.
• Work closely with the pricing team to maintain healthy margins.
• Work hand-in-hand with the Customer Service team to ensure healthy customer fill rates and manage any supply and service challenges.
• Plan and present business reviews with Key Accounts.
• Provide Monthly Sales Reports for Sales Manager and detail key activities and action plans.
• Utilize new and existing sales tools and methodologies (i.e. CRM) to track and win new opportunities
• Oversees the coordination of meetings for all teams reporting to the National Sales Manager- Food Packaging Canada
• Fosters close cooperative relationships with all internal stakeholders
• Any other duties as assigned by Management

• Post-Secondary Education
• Min 5 years of related experience is required
• Experience coordinating projects, developing project plans, and completing projects on time and on budget
• Has a passion for winning by motivating themselves and internal stakeholders towards achieving results
• Must be able to analyze information and think systematically
• Knowledge of the packaging industry an asset. CPG experience is also considered beneficial
• Superior time management skills, multitasking skills, and the ability to prioritize tasks with minimal supervision are essential
• Strong command of Microsoft Office applications (Outlook, PowerPoint, Word) with superior skills in Excel
• Team player and capable of thinking outside the box
• Detail-oriented and able to accurately proofread sales data
• Ability to make sound, timely, and accurate judgments while supporting reasoning for decisions
• Professional, responsive, and positive work attitude
• Some travel may be required
• Working Trade shows when required

Benefits

With safety as our top priority and a commitment to employee well-being an important focus, we offer comprehensive and competitive benefits that include medical, dental and vision insurance (including Telehealth options) as well as a variety of other well-being resources focused on mental, physical and financial health. Specific benefits and well-being programs may vary depending on where you work.

Community Engagement

At Novolex, giving back to the local communities that support us is important. Our Focused Giving Program prioritizes support for organizations whose missions promote sustainability initiatives or address food and hunger needs. We also encourage facility level support of activities in the communities where our employees live and work.

Training and Development

We offer constant opportunities for advancement. From skills development to advanced education programs, training and development programs and courses are available through Novolex University. Programs include company and industry training curricula, support for formal education through the Tuition Reimbursement Program, and a Learning Management System that supports and enhances employee skills at all levels of the organization.

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