Job Description

Oldcastle APG, a CRH company, is a leading global supplier of building and landscaping products. Its product portfolio includes hardscapes and masonry, packaged cement mixes, lawn and garden materials, and composite decking sold through a variety of channels for residential and commercial use. Oldcastle APG is the leading producer of hardscapes in North America and Europe and the innovator behind many of the industry’s well-known brands: Belgard hardscapes, Echelon masonry, Sakrete bagged dry mixes, and MoistureShield composite decking. With over 260 operating locations and approximately 8,500 employees, Oldcastle APG operates across 7 countries in the U.S., Canada, and Europe.

Oldcastle APG Canada West is seeking a qualified individual to join our energetic and thriving team located in Acheson, AB. The Inside Sales Representative will report directly to the CSR Supervisor and will be an integral part of the sales team.

Key Responsibilities:

Refer to product catalogs and specification guides to determine related product uses and applications
Work closely with outside sales representatives regarding sales promotions and initiatives which require phone contact and follow-up
Help customers with design ideas/problems; provides customer feedback to management
Coordinate delivery schedules with dispatch and maintains customer informed of such schedules
Establish SOP’s for samples, returns and special orders
Handling returns: miss ships and mis orders
Coordination of marketing material for the Key Account Managers
Calling and following up with dormant accounts
Provide support for our major key accounts

Skills/Knowledge and Experience:

Ability to work in a team setting with a variety of different personalities from various departments and positions
Must have very strong customer service and data entry skills
Must be able to multi-task and prioritize in a fast-paced, high-pressure environment
Must possess advanced computer skills specifically in Microsoft Office Suite, prior experience working with an ERP/MRP considered an asset
High School Diploma
Ideally 2-4 years of experience in a customer service role and/or purchasing & inventory control role preferably in a manufacturing environment
Public transportation is not available, all candidates must have their own reliable means of transportation

What APG Canada West Offers You

Highly competitive base pay
Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
A culture that values opportunity for growth, development, and internal promotion

About CRH

Oldcastle APG and CRH have a long and proud heritage as one of North America’s largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH family. CRH operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.

Oldcastle APG, a CRH company, is a great place to grow! If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Thank you for your interest in the CRH family!

Job Types: Full-time, Permanent

Benefits: