Job Description

ROLE:
Inside Sales (Door & Gate Operators)

REPORTS TO:
CFO

PURPOSE:
Newly-created position to grow the Sales department and drive sales in the Door & Gate Operators industry.

JOB SUMMARY:
Bob’s Distributing, Inc (BDI) is seeking an Experienced Sales person with strong Technical knowledge and experience; a leader that can bring in New Sales, Technical and Management skills. We have a broad customer base that covers a wide variety such as local State entities, Commercial/Residential Businesses and Dealers. We are looking for people with excellent leadership skills, independence, a drive to succeed and motivation to get the job done correctly! If you are, honest, hardworking, fast learner and are committed to succeed then BDI is the place for you. We offer a great benefits package (available to you immediately after your 90 day probation period) –check out the Benefits Section. Other perks are negotiable for the right person. BDI is an established leader in the industry, we are a dependable and trusted company. We pride ourselves with excellent customer service as well as with the quality product lines we offer to our customers. This is an incredible opportunity!

JOB DUTIES:
Duties include, but are not limited to:

Fundamental duties of a BDI salesman is selling products and service.
Build credibility, establish rapport and maintain communication with new and current Customers, Vendors and Manufacturers.
Look for, and discover, new customer/business –prospecting.
Each discovery is to be documented properly and submitted into the sales profile.
Help drive sales volumes.
Engage and meet with potential prospects.
Present product line and services (learning events: classes/seminars) to new prospects.
Provide customer service and customer retention using best practice method.
Educate new customers on present and future product lines.
Upload prospect into current CRM system and follow customer life cycle through.
Generate quotes, sales order and seal deals.
Monitor trends within customer database and in the general industry to identify demand.
Revitalize *dormant customers to current status (dormant is considered 18 months and older).
Dormant customers with a status change to Active, due to your efforts, will yield commissionable status.
Responsible for engaging (emails/calls) current customers.
Ensures an updated database, cultivate good relations, provide/extract data, or provide exchange of goods.
Meet with Manager, on a weekly basis, to discuss progress and future goals.
Proper and accurate documentation is to be kept to avoid redundant communications with customers.

CORE COMPETENCIES/RESPONSIBILITIES:

A thorough understanding of Door and Gate operators.
LiftMaster, US-Automatic, Viking, DKS (and many more!)
Knowledge on the tools used in the install of such systems.
Hands-on experience with installing Door and Gate operators.
A thorough understanding of the hardware used with Door and Gate operators.
Hands-on experience on hardware installation.
Knowledge on tools used to install Door and Gate operators.
A thorough understanding of the components that make up the Door and Gate operators.
Focused on customer service.
Persuasive and goal-oriented.
Intermediate Computer skills.
Ability to work with various personality types.
Have good character and be able to treat others with respect in order to promote a healthy work environment.
Superior problem solving skills.
Ability to multitask, prioritize, and manage time efficiently.
Must be able to take tech-support calls and advise customer through troubleshooting.

SKILLS:

Strong analytical, problem-solving, and conceptual skills.
Must possess good decision making skills, be very organized and detail oriented.
Excellent team building, customer service, and interpersonal skills.
Excellent communication and listening skills with ability to engage all management levels.
Self-motivated and a professional attitude.
Ability to multitask, prioritize, and manage time efficiently.
Ability to work with various personality types.
Persuasive and goal-oriented.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to handle or feel; and talk or hear.
Employee must frequently lift and/or move up to 30 pounds and occasionally lift and/or move up to 50 pounds
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

KNOWLEDGE:

Knowledge of and a proficiency in using Computer and Microsoft Office applications (Word, Excel, Access, Outlook), and Internet
Knowledge of Company policies, procedures, guidelines, and practices

Strong technical knowledge, of relevant technology and tools