Account Manager/ Outside Sales

Description:

Job Summary: Tri-State Valve is seeking a dynamic and customer-focused Account Manager/Outside Sales Representative to join our team. This role involves building and maintaining relationships with clients in an assigned territory, understanding their processes, procedures, and products, and promoting our solutions to meet their needs. The successful candidate will actively engage with customers both remotely and in-person, working with internal teams to deliver effective solutions and ensuring customer satisfaction.

Key Responsibilities:

• Sales & Customer Relations:
  
  • Work closely with customers to understand their processes and product needs.
  • Meet with key personnel regularly, developing and documenting priorities for each customer.
  • Maintain a weekly call report, identify areas for increased sales, and defend existing business.
  • Ensure friendly, professional, and solution-oriented communication with all customers.

• Territory & Supplier Management:
  
  • Develop and maintain an A, B, C customer list, documenting interactions and preferences.
  • Build and maintain contact lists and SWOT analyses for major clients.
  • Collaborate with suppliers to understand products, gather competitive information, and stay updated on market trends.

• On-Site Visits & Technical Support:
  
  • Travel to customer facilities to inspect valves, climb vertical ladders, work in elevated areas, and interpret technical information.
  • Provide technical expertise to clients on all products represented by Tri-State Valve.
  • Respond to audible emergency alerts and be available for overnight travel as needed.

• Additional Duties:
  
  • Work with Inside Sales to create quotes that maximize profitability.
  • Identify opportunities for cost savings and profit improvement.

Requirements:

• Education & Experience:
  • Associate degree or equivalent.
  • 4-6 years of related sales experience, preferably in industrial or technical sales.

• Skills:
  • Strong mechanical aptitude, self-starter attitude, and organizational skills.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook).
  • Excellent written and verbal communication skills.
  • Ability to analyze data, define problems, and develop effective solutions.

• Physical Requirements:
  • Able to stand, walk, kneel, climb ladders, and lift up to 60 pounds regularly.
  • Comfortable working in various environments, including outdoor, chemical, and power plant settings.
  • Must possess strong vision capabilities, including close and distance vision, depth perception, and color vision.

  Work Environment:

• The role requires frequent travel to customer facilities, including chemical and power plants, where safety gear (e.g., safety glasses, hearing protection) is mandatory.
• Ability to work in environments with varying noise levels and outdoor conditions.