Job Description

SUMMARY

Responsible for giving rate quotes, ensuring customer orders, order entry and management of the order.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Manage contracted accounts
Rate quoting/Order Attainment (“sell the move”)
Manage customer expectations
Work with Logistics Coordinators to ensure customer requirements can be met
Problem report resolution
Help acquire new business for the company
Travel up to 50%
This is a no commission sales job

QUALIFICATIONS (minimum)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Computer skills in a business environment, including working knowledge of Microsoft Word, Excel, and using the Internet.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to develop and maintain effective, cooperative, and courteous relationships with other staff and the general public.
Excellent organizational abilities, promptness, and dependability required.
Ability to express ideas clearly in both oral and written forms and to document policies and procedures is necessary
Ability to read, analyze, and interpret instructions and procedures.
Ability to write reports, business correspondence, and procedures.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to sell customer on benefits of using our service
EDUCATION and/or EXPERIENCE (minimum)
Bachelor's Degree Preferred or equivalent experience
Customer Service experience is required
Previous sales experience preferred

CERTIFICATES, LICENSES, REGISTRATIONS

None

PHYSICAL DEMANDS and WORK ENVIRONMENT

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must possess mobility to work in a standard office setting and to use standard office equipment, stamina to maintain attention to detail despite interruptions, strength to lift and carry files weighing up to 10 pounds; vision to read printed materials and a computer screen, and hearing and speech to communicate in person and over the telephone.