Job Description
Location:
Omni La Costa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Omni La Costa may be your perfect match.
Job Description:
Qualifications:
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
La Costa Resort and Spa
Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf and tennis, eight pools and more anxiously wait to welcome your arrival.
Omni La Costa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Omni La Costa may be your perfect match.
Act as a Liaison between Group Contacts and internal Sales and Catering teams. Build and maintain group blocks and apply creative problem solving when necessary.
Responsibilities:
ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Other duties may be assigned.
- Understanding of group contracts.
- Enter rooming lists and group reservations via PMS, phone, and upload tool.
- Apply changes, adds, deletes, and room blocking requests for any group block.
- Input of billing instructions when applicable.
- Complete and audit group files with checklist
- Develop connections with meeting planners, sales, conference services, and other departments as necessary.
- Maintain close working relationships with other departments.
- Monitor group allocations and contracted room types, assisting with inventory management to ensure maximum occupancy and are accordance with daily availability.
- Own all assigned definite group sales room blocks and support fellow GRCs when necessary.
- Preparing and updating pickup report for sales team.
- Review all group sales contracts; allocate room blocks in Delphi according to yield guidelines and strategies; communicate any business unusual specifications.
- Ensure daily consistency between DELPHI and PMS/ORS systems with regards to sales manager changes.
- Attend all necessary meetings and pre-cons.
- Consistently participate as an active role model, trainer, and coach and mentor to provide continuing education for others.
- Assist with creating and updating transient and villa reservations as needed.
- Assist with Resort Pass communication and reservations.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Basic knowledge of computer and Microsoft Office skills highly preferred.
- Opera PMS/ORS and Delphi experience highly preferred.
- Reservations experience highly preferred.
Pay Rate: $23.00 per hour
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
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