Account Manager

Lis Simon
Calgary, AB
12 days ago
Lis Simon
Lis Simon
lissimon.com

Job Description

LIS SIMON

Who we are.

Lis Simon Inc. is a wedding gown brand based in Calgary, Alberta. We deal B2B by selling our wedding gowns and accessories to the best bridal boutiques across North America. We’re small company that celebrates love, and take honour in being a part of couples big day! We’re a service focused, dynamic, exciting, collaborative environment where we value helping our teammates and customers grow. We value feedback, and will adapt to ever changing market trends. We recognize the success of our clients, is the success of our company.

What we need.

You are a person who will communicate and manage our existing customer base, while growing our business by acquiring new customers and territory. You will develop and execute a sales strategy that will help us increase our overall sales, while maintaining a high level of customer satisfaction. This is an in-office position.

This position is located in Calgary, Alberta.

What people say about you.

You are well-organized, reliable, and motivated. You’re not afraid to take issues head on, and have excellent problem solving skills, strong communication skills and can work in a collaborative environment. You are adaptable, and analytical. You’re open to feedback, and always open to improvement.

What you’ll be doing.

  • Weekly correspondence with Directors, and teammates about tasks on hand and any issues that have arisen, and updates with our retailers.
  • Processing incoming orders by confirming them with our retailers, and providing them to our Operations Director for manufacturing.
  • Be able to answer any questions regarding any orders from our Operations Director.
  • Recognize any sales trends and notifying Creative Director.
  • Providing our customers with support by answering all inquiries, and providing quotes in a timely manner.
  • Assist in any warehousing efforts, this includes but limited to prepping and scheduling products for shipping.
  • Ensure our clients receive invoices and invoices are paid.
  • Address and manage all incoming issues, and finding a fair and immediate solution.
  • Monitor customers overall sales, suggest ways to assist in boosting sales.
  • Travel out of country for trade events, assisting and organizing set-up
  • Meeting new and current retailers, and closing sales at trade events.
  • Other related duties and tasks as assigned.

Is this you?

“Must have” skills/experience

  • Clear written and verbal communication in English is required
  • Strong analytical skills, and the ability to develop insight from available data sources.
  • Can create strategy and plans from analytical insights, for example finding win-win solutions
  • Priority management skills
  • Effective negotiation skills
  • Strong communication skills and being able to actively listen.
  • Maintain and develop strong customer relationships
  • Always a problem solver, solutions provider.
  • Ability to adapt and change, take feedback from teammates and customers.
  • Willingness and ability to travel.

“Nice to have” skills/experience

  • Oral and written fluency in Spanish or Mandarin Chinese is an asset
  • Education: Diploma or degree in sales or business is preferred.
  • Experience in the fashion and/or sales industry
  • Experience with CRM software and QBO

Only those who meet the criteria above will be contacted for interviews. Those who add a cover letter describing themselves and why they think they’ll be a good fit will be prioritized.

Lis Simon is POC owned, and is an equal opportunity employer who embraces and values diversity in age, gender identity, race, ethnicity, and sexual orientation. We encourage our members to be their authentic whole selves. People of diverse backgrounds and cultures are encouraged to apply.

Job Type: Full-time

Benefits:

  • Dental care
  • Extended health care
  • On-site parking
  • Paid time off

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus pay

Education:

  • Bachelor's Degree (required)

Work Location: In person

Visit Original Source:

https://ca.indeed.com/viewjob
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