Job Description
R.S. Andrews of American Residential Services is looking for a high-performing Sales Manager to lead our Retail Sales Department. In this role, you would manage a team of sales reps working in one of our partnered retail home improvement locations. The ideal candidate will have experience with leading, mentoring. recruiting, training, and directing a team of at least 8 sales reps/lead generators.
Responsibilities:- Manage hourly/daily sales support associate (SSA) performance, schedules and activities to achieve service center goals.
- Hold weekly SSA meetings to inform, educate, and motivate individual team members.
- Provide individual and team progress updates vs. goals.
- Provide training on technical issues affecting the retail program (seasonal changes, IAQ materials, HVAC equipment, etc.).
- Create competitive atmosphere between SSAs with internal contests for leads or challenges to a neighboring branch such as a “race” to a pre-determined goal, etc.
- Spend 60-65% of time in the field with SSAs and retail store management.
- Meet and / or exceed all ARS-Rescue Rooter established departmental business performance standards for lead generation, SSA staffing, and leads run.
- Develop and maintain positive, direct, working relationships with retail store personnel and retail store area management.
- Meet with retail store managers and/or home services team members to provide performance updates and notify of schedule or staffing changes.
- Schedule and implement planned store “events”, being sure to involve Store Management.
ARS-Rescue Rooter is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, ARS-Rescue Rooter may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
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