Client Account Manager

Job Description

JOB SUMMARY

MMG Solutions is seeking a go-getting Client Account Manager to join our sales and marketing team. We work directly with some of the most reputable Fortune 500 companies in the nation, and our goal is to provide top-tier client service by driving sales and bolstering brand awareness. The Client Account Manager will be a key player in identifying business opportunities and ensuring our clients’ goals are met. This role requires strong communication skills, attention to detail, and the ability to work in a cross-functional team. Responsibilities of the Client Account Manager will include answering client inquiries, resolving any issues or complaints that may arise, and ensuring sales targets are met or exceeded. If you have a proven track record of delivering top-tier client service and a drive for telling a company’s brand story, our Client Account Manager role is for you!

JOB RESPONSIBILITIES

• Interact directly with customers on our clients’ behalf to promote products and services
• Assist clients with inquiries, requests, and problem resolution in a timely and professional manner
• Coordinate with fellow Client Account Managers to ensure our clients’ sales targets are met and exceeded
• Act as a liaison between clients and the sales and marketing team to ensure smooth communication and resolution of issues
• Work directly with other Client Account Managers to monitor client satisfaction levels and gather feedback to continuously improve service quality
• Maintain client accounts and proactively identify opportunities for upselling or cross-selling additional products or services
• Work closely with the sales and marketing team to support client retention and acquisition efforts
• Attend daily Client Account Manager meetings to sharpen skill sets and stay up-to-date on new products, services, and promotions

JOB QUALIFICATIONS:

• Proven track record of delivering results for clients or customers
• 1-2 years of experience in a customer service, sales, or client-facing role is ideal but not required
• Comfortable with public speaking and presenting information to clients, customers, and teammates
• Strong organizational skills and attention to detail
• High school diploma or equivalent
• Ability to commute daily to our Woburn location

WHAT WE OFFER:

• Competitive weekly pay with uncapped earning potential
• Ongoing training opportunities with top performers in the company
• Monthly team nights and team-bonding events
• All major holidays off
• Paid travel opportunities both in and out of the country

Job Type: Full-time

Pay: $46,000.00 - $56,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to Relocate:

• Brookline, MA: Relocate before starting work (Required)

Work Location: In person

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