Group Tour/Travel Sales Manager

Description:

Summary: Responsible for sales activities that promote Pinstack to Visitor Bureaus, Meeting Planners and Student Tour Operators; and to increase group business for the San Antonio locations. These activities include, but are not limited to; identifying potential target markets, and pursuing leads both inbound and outbound to overall meet fiscal period budgets.

Primary Job Duties:

• Increase group tour/travel business using the following methods: cold calling via phone, outbound sales, email solicitation, use of databases, client meetings, preparing proposals, coordinating RFP responses and presentations.
• Maintain sales reporting and client files on groups that have the potential to use Pinstack as a location. Possess the ability to research and prospect for new accounts to supplement existing client base. Maintain a thorough understanding of the market and its trends.
• Maintain professional working relationships with area CVBs.
• Plan, coordinate, and participate in direct sales calls, sales blitzes, tours, site inspections, familiarization tours, tradeshows, industry events, meetings, and conventions as agreed upon in the annual marketing/sales plan. Establish contact with group and tour planners who are scheduled to bring groups into the area.
• Maintain a solid understanding of Pinstack’s competition.

Requirements:

Additional requirements:

• A college degree or equivalent training and experience in a related field are required. This position must possess excellent organizational, promotional, communication, and cooperative skills along with the ability to maintain confidentiality.
• Able to handle multiple tasks. Strong computer skills. Excellent customer service and interpersonal communication skills. Flexible and able to adjust to changing conditions and circumstances.

Physical Requirements:

• Standing for long periods of time with frequent bending and turning
• Must be able to communicate with guests and deliver instructions

Standard Company Expectations:

• Goes beyond normal expectations without compromising the company mission, vision and values.
• Demonstrates the ability to be courteous and accountable in all situations.
• Monitors the consistency of the product provided to all guests.
• Works in a friendly, honest, and diligent manner with fellow team members, supervisors, and managers and listens to others with compassion.
• Maintains uniform standards.