Restaurant Sales Manager

Grow with us...

Life at SH is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

Grow with us...

Here’s a growth opportunity you don’t find often assisting the best and most innovative in the luxury hospitality industry today. As part of Treehouse Silicon Valley, you will be challenged consistently with a diverse range of responsibilities that keep the department running seamlessly.

We are currently in search of a Restaurant Sales Manager who shares these values and will champion them. Who strives to be a leader second-to-none, knows how to motivate a team, elevate standards, and cultivate an environment for learning as we all continue to grow. We are looking for a people magnet, a genius at anticipating obstacles and finding quick solutions. Most important, someone who is not afraid to get in the trenches with their team to achieve the ultimate outcome.

Sound like you? We would love to connect.

Responsibilities:

• Working knowledge of the restaurant business, including menu planning, current trends in food and entertainment, and basic room set-ups and capacities.
• Strong passion for culinary excellence, wine knowledge, and service.
• Determine, develop, and execute action plans against existing and new target accounts to achieve and exceed sales revenue expectations.

• Develop and maintain relationships with customers, community organizations, and professional associations to maintain visibility and market share. Continually target and prospect new business through individual creativity and innovation.

• Create and implement sales strategies to maximize profits of the hotel while maintaining customer satisfaction.
• Analyze competition, market trends and customer needs to continually assess productivity against established goals.
• Strategically evaluate and determine the revenue potential of clients compared to the established goals of the hotel to ensure profitability. Develop a sales strategy by analyzing historical, current, and future hotel/market trends to capture the maximum amount of revenue.
• Communicate and enforce contractual agreements pertaining to meeting space, food and beverage, and special concessions.
• Responsible for the review of all bills that are sent to the client. In reviewing bills, they should be accurate and timely to maximize return business.
• Assist in development, design, and implementation of custom menus.
• Maintain proper documentation of events, changes and special requests with updated Banquet Event Orders, group resumes and rooming lists. Provide accurate and concise information to all departments.
• Communicate event details to THSV operations staff, including food and beverage needs, audio visual requirements, function room set-up, billing, recreation, activities, décor, etc.
• Organize and conduct site visits, pre-planning visits, pre-con and post-con meetings.
• Effectively up-sell products and services throughout the pre-event planning phase to maximize profitability and achieve quarterly goal.
• Proven ability to take on and successfully complete projects as assigned, with a strong focus on meeting deadlines and delivering quality results.

About you...

Passionate about food & beverage and a minimum of 3 years of similar work experience.

A post-secondary diploma or degree would be a plus.

Advanced knowledge of food & beverage operations, a strong leader and a proven track record in guest and team member engagement and financial performance.

Excels at communication, both verbal and written.

Is flexible and willing to meet the demands of a 24-hour operation.

About us…

Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:

• Designed by Nature work environment.
• Health & Wellness- Competitive Medical, Dental & Vision, and EAP program
• Retirement Planning
• Paid Personal Days
• Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!
• SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform.
• Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!

About us...

Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a misson-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, SH Hotels & Resorts is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

85-90k

SH Hotels and Resorts is an equal opportunity employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.

SH Hotels & Resorts is an Equal Opportunity Employer