Installation Support Specialist

Sales Support Specialist

Come join the industry’s leading manufacturer and distributor of floor coatings and cleaning solutions! Hillyard is a family-owned company founded in 1907! Our continued growth and expansion across the country is the result of our ongoing commitment to providing key resources that help our customers achieve clean, safe and healthy facilities at the lowest total cost.

Currently, our Northeast Sales Region is looking to add a Sales Support Specialist to support our sales team, and our sales efforts. The position will be based in Manchester, NH and will primarily cover NH,VT, ME, and Northern Massachusetts..

Essential Functions

• Support the overall growth of the Trident Equipment line and other Hillyard branded products within the region.
• Provides assistance in helping with field related workshops, customer seminars, product demonstrations and product and equipment in-service activities.
• Assists with Sales Meetings, pulling together literature and audio needs, and helps to prepare meeting spaces for both internal and external meetings.
• Provides assistance in coordinating and scheduling all dispenser installations. Works in concert with Account Managers and District Sales Manager to ensure that all dispenser installations are done properly and that all areas at the customer site are equal to or better in condition than prior to installation. Dispose/remove old dispensers in conjunction with customer requests.
• Maintains responsibility for battery installation if applicable, as well as any options the machine may include; Dosing Systems, Fleet Management (HFM), etc.
• Properly performs/completes the Pre-Delivery Inspection Form also known as Hillyard's "PDI" Form and places a Hillyard Service label on all machines.
• Provides backup and support in demonstrating all Trident and Strategic Partner branded commercial cleaning equipment.
• Maintains proper certifications for safely moving equipment using a company utility trailer or existing fleet vehicle when assigned by the District Sales Manager.
• Performs the "Preparation Process" of all demo and rental machines. Immediately cleans returned demo or rental machines and communicates any damages to the service department. Returns all inspected and cleaned machines back into stock or places the machine on their battery charger.
• Works closely with the Equipment Specialist to ensure that battery stock is maintained and properly rotated.
• Provides operational assistance in the warehouse when called upon by the District Sales Manager.
• Ensures that all tools and supplies for all types of installations are properly stocked and adequately maintained.

What’s in it for You:

• Opportunity to be a contributing member of a goal focused team.
• Exceptional training to ensure you have a solid foundation for success and career growth.
• Gain exposure and learn the complexities of how best in class cleaning processes in the Facilities Maintenance field can create Clean, Safe, Healthy buildings.
• Competitive wages and overtime opportunities.
• Industry leading 401(K) and profit-sharing program
• Excellent medical, vision, dental plans, and paid time off programs
• Opportunity for advancement and relocation throughout the region.

Click here to view a full position description

Getting Started

We believe Hillyard Team Members are our most valuable assets and we continue to invest in our people. If you’re ready for a rewarding career with a stable, growing company, we encourage you to apply!

Click Here to find out more about this opportunity and how to become a Hillyard Team Member.

Hillyard is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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