Job Description

Inside Sales Specialist

ProSource Industries specializes in the manufacturing of precision components for Wire Harnesses, Cable Assemblies and Electrical Control Panels for OEM'S. Our commitment to quality, innovation, and customer satisfaction has positioned us as a leader in the industry.

We are looking for a motivated and detail oriented Inside Sales Specialist to join our team and help us support our customers by providing updates and manage order entries as well as contract review and optimize our customer relationship management system.

Key Responsibilities:

Manage customer relationships by tracking interactions and ensuring timely follow-ups.
Update and monitor order statuses, ensuring customers are informed about their order progress and any potential delays.
Coordinate with the logistics and production teams to resolve order-related issues promptly
Manage and maintain the JobBOSS system to ensure data accuracy and integrity.
Assist in the development and implementation of strategies to improve customer engagement and retention.
Collaborate with marketing, sales, and customer service teams to ensure seamless integration of processes.
Generate and analyze reports to provide insights and recommendations for business improvements.

Qualifications:

Bachelor’s degree in business, Marketing, Information Technology, or a related field.
Proven experience in Customer / Vendor management or a similar role.
Excellent analytical and problem-solving skills.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Detail-oriented with strong organizational skills.

Benefits:

Competitive salary and benefits package. Health insurance, retirement plans, and other benefits provided.
Opportunity for Overtime and Career Growth

Equal Opportunity Employer: ProSource Industries is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join ProSource Industries and contribute to our mission of delivering superior quality products to our customers while maintaining the highest standards of excellence in manufacturing.

We are the market leader at delivering speed, service, quality and competitive pricing for electrical assemblies. No one outperforms ProSource.
ProSource Industries has been in business since May of 1990. Thirty plus years of being a market leader. We’ve overcome all the market changes… Housing crashes, oil crashes, Covid, etc… Our infrastructure is solid enough to withstand the harshest economic conditions. ProSource has made a point of making risk management a major priority.
The benefit of being in business for 30+ years is that we’ve seen so many variations of what our customers need. We’ve seen every initiative under the sun! We’ve also collected an enormous library of tooling. I would be shocked if we don’t have the tools you need to execute your next project.
We are the right fit if you want an expert contract manufacturer to help you plan and manufacturer you next projects. We are happy to connect you with our customer base to verify who we say we are. ALL of our customers stand by us. We are also happy to host you in person or virtually to audit our facility. We are show ready every day, ALL day.
Come check us out. Call, text, email or swing by… we’ll be ready.

Job Type: fulltime

Schedule: