Job Description
At Securitas Technology, we believe in celebrating our differences and creating a supportive environment where all voices are welcomed, appreciated and represented. Here, our colleagues are empowered to think big, fail fast and push the boundaries of Innovation. As a purpose-led organization, we aspire to make a difference every day - and we're looking for the best and brightest to join our team.
Job Duties
- Maintain relationships and manage specific national account customers.
- Work with identified National Accounts to drive product and RMR sales with new and existing end user customers.
- Manage to revenue and gross margin targets for each identified National Account.
- Work with key customers to identify and address specific needs. Bring identified needs back to business for product development.
- Develop and maintain relationships with customers to ensure long-term success.
- Act as the liaison between customers and internal teams ensuring clients’ requirements are met.
- Identify and attract prospective new strategic customers.
- Ensure brand consistency and negotiate contracts.
- Collect and analyze sales data and trends.
- Maintain high customer satisfaction ratings, according to company standards.
- Liaise with Sales and Marketing departments to set and implement strategies for product updates and new products.
- Stay up-to-date with internal and external developments and suggest new ways to increase sales
Requirements and skills
- Proven work experience managing National accounts or customers
- 3+ year experience in sales and customer service
- Demonstrable experience in negotiating and meeting clients requirements
- In-depth understanding of sales performance metrics
- Hands on experience with SF.COM CRM software and MS Excel
- Excellent analytical and organizational skills
- Strong communication skills
- Ability to lead and motivate team members.
- Availability to travel as needed.
We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.
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