Sales Account Manager

ABOUT DBD: THE STUDIO //

DBD: The Studio is a full-service creative agency that exists to create the most memorable, entertaining and sharable experiences.

We believe the right experience creates a memory that lasts forever. Thus, we strive to create experiences that are extraordinary, experiences that are authentic, original, and moving, combined with flawless, innovative, stunning, and on brand craftsmanship.

From negotiation to fabrication and everything in between. We've got all the tools needed to design unique events all under one roof. Because every step of every project needs the same obsession and attention to detail. We leave nothing to chance. Ever.

Specialties within our Studio: Creative // Design // Sales // Operations // Welding // Carpentry // Woodwork // Metalwork // 3D Printing // CNC // Paint // Floral // Fabric //Entertainment // Rentals // Costumes // and more!

POSITION OVERVIEW //

The Sales Account Manager works in tandem with the sales manager and is a full-time position within the sales division. This person is responsible for the accounts under the sales manager and helps to create pricing proposals, contracts and keeps the account on a specific timeline. This manager is also responsible for internal and external communication as it pertains to specific programs and collaborates with all teams.

KEY RESPONSIBILITIES //

Responsibilities include, but are not limited to, the following:

• Establish and nurture relationships with potential and existing clients in the technical field.
• Identify and locate new clients using networking and lead-generation methods.
• Develop and implement sales strategies targeted at achieving revenue goals within a specific industry or revenue bracket.
• Utilize in-depth knowledge of the field and product features to align products with clients' needs.
• Address client inquiries regarding products, their applications, and the industry in general,
• Provide clients with information, quotes, credit terms, bid specifications, and other relevant details.
• Negotiate prices, sales terms, and service agreements. Prepare contracts and process orders.
• Collaborate with different departments, including purchasing, management, and various staff members, to ensure accurate and efficient order processing and distribution of products.
• Periodically compile and report results, account status, and leads to the sales manager.
• Collaborate with the sales team to support and monitor business leads through communication, site visits, and internal meetings.
• Work closely with Creative and Operations teams to enhance the sales process.
• Collaborate on selling Destination Management Company (DMC) and event services.
• Act as a bridge between different departments, such as Creative, Sales, Floral, Studio, Warehouse, and Graphics, to ensure smooth communication and cooperation.
• Review and prepare proposals, cost sheets, and contracts for clients.
• Attend site inspections and client meetings as required.
• Communicate effectively through written correspondence and oral communication with clients, hotel/venue contacts, and internal teams.
• Manage vendor communication, costing, and collaboration.
• Collaborate with coordinators to oversee workflow and business management.
• Manage individual client program files and initiate internal workflows.
• Possess comprehensive knowledge of the company's full range of design, production, printing, entertainment, floral, and destination management services.

DESIRED EDUCATION, EXPERIENCE, & QUALIFICATIONS //

• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict-resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Proficient with Microsoft Office Suite or related software.
• Excellent interpersonal skills, being able to work effectively with all levels of personnel.
• Ability to work in a fast-paced environment.
• Working knowledge of accounting practices.
• College degree preferred or equivalent.

PHYSICAL REQUIREMENTS //

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
• Must be able to access and navigate each department at the organization's facilities.

The compensation package will be commensurate with experience. Our employees are entitled to a standard set of benefits, including health and dental insurance and 401(k) with company match.

DIVERSITY COMMITMENT REQUIREMENTS //

At Destinations by Design, our commitment to diversity, equity, and inclusion is helping us to create not only a great place to work but also an environment where our employees, customers, and the communities we operate exist in a safe, productive, and enriching environment for everyone. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, and other characteristics protected by federal, state, or local laws.