Job Description

The Account Coordinator position is a corporate-level exempt position reporting to the Associate Director of Property Marketing. Property Marketing’s platform provides production and financial analysis support by way of Central Support (CS) and Major Account Services (MAS) to an increasing number of agents across the firm. This role acts as the main point of contact for our internal clients (agents) in the approval and auditing of projects.

This is a hybrid position based out of our Phoenix, AZ office. However, other candidates will be considered who are local to another Marcus & Millichap office throughout the country.

The Account Coordinator will split their time between relationship management and project oversight. They will provide essential support to both staff and clients (agents) in these areas through the below list of functions:

Essential Functions:

Primary contact between the client and team member throughout the duration of the project

Manage relationships between team members and clients (agents)
Directs initiation of all necessary project meetings between the client and team members

Oversee communication channels to ensure exceptional customer service and mitigate any potential challenges

Manage projects and client expectations for the successful execution of final package
Approves graphics, financial integrity and overall quality of the final package to exceed company standards

Analyze and implement the refinement of best practices
Strategize with CS Management to identify opportunities for procedural changes and
improvements
Instruct financial analysts and designers in the interpretation of client-provided data

Education & Experience

Bachelor's Degree or equivalent work experience from which comparable knowledge in commercial real estate may be acquired. Additional skills and preferred experience include, but is not limited to:
Prior experience in commercial real estate or related industry is required
Strong communication and interpersonal skills to interact with clients (agents) and internal support teams
Strong analytical and problem-solving skills
Proficiency in the Adobe Creative Suite core applications is required
Proficiency in Microsoft Office Suite and other relevant software applications such as Salesforce and CoStar
Ability to multi‐task and accurately meet deadlines in a demanding environment
Strong organizational and project management skills with the ability to manage multiple projects simultaneously
Excellent communication skills with the ability to present complex information in a clear manner

Our mission is to help our clients create and preserve wealth by providing the best real estate investment sales, financing, research, and advisory services available.

Founded in 1971, Marcus & Millichap (NYSE: MMI) is a leading commercial real estate brokerage firm focusing exclusively on investment sales, financing, research, and advisory services, with nearly 1,700 investment sales and financing professionals in 80+ offices throughout the United States and Canada.

Marcus & Millichap closes more transactions than any other real estate investment brokerage firm in the nation. In 2023, the firm closed 8,297 transactions with a sales volume of approximately $48 billion.

The firm has perfected a powerful property marketing system that integrates broker specialization by property type and market area; the industry’s most comprehensive investment research; a long-standing culture of information sharing; relationships with the largest pool of qualified investors; and state-of-the-art technology that matches buyers and sellers.

Marcus & Millichap provides equal employment opportunities to all employees and applicants for employment without discrimination with regard to race, religious belief (including dress or grooming practices), color, sex, sex stereotype, pregnancy, childbirth or related medical conditions (including breast feeding), age, national origin, ancestry, sexual orientation, gender identification and expression, transgender status, physical or mental disability, medical condition, genetic characteristics, genetic information, family care, marital status, enrollment in any public assistance program, status as military, a veteran or qualified disabled veteran, status as an unpaid intern or volunteer, or any other classification protected by law. We also prohibit discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. In addition to federal law requirements, Marcus & Millichap complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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