Job Description

Job Description: IT Applications and Systems Specialist

About BlueBird …

BlueBird is a fast-growing IT support company specializing in health care IT. Canadian Business and Maclean’s have ranked BlueBird IT Solutions among Canada’s Fastest-Growing IT Companies the last four years in a row! Our clients range from single physician offices up to Sunnybrook Hospital and everything in between. For motivated individuals, our rapid growth offers the opportunity for learning, growth, and career advancement.

About the position:

The ideal candidate will have a wide range of experience with different systems, with a specialty in applications and a passion for learning new technologies, solving complex technical problems and helping clients get the most out of their IT. As an IT Applications and Systems Specialist, you will interact with clients to help design, manage and troubleshoot their IT systems, as well as serve as an escalation point for technicians.

What you’ll be doing:

Collaborate with cross-functional teams to gather requirements and design solutions.
Develop and maintain applications using DevOps principles and practices.
Write and maintain shell scripts for automation and system administration tasks.
Troubleshoot and resolve issues related to operating systems, networks, and applications.
Migration of P2V and V2V along with upgrades of Physical and Virtual servers.
Configure and manage cloud infrastructure on AWS and Azure, including deployment, monitoring, and optimization.
Configure and maintain virtualization platforms like VMWare and Hyper-V.
Set up and manage Firewalls and VPNs for secure access to internal systems
Provide technical support to end-users.
Conduct risk assessment, required controls definition, control procedure appropriateness, vulnerability assessments and any other relevant areas.
Contribute to the definition, development, and oversight of a global security management strategy and framework.

Required Skills Set:

Strong knowledge of DevOps principles and practices.
Proficiency in shell scripting for automation and system administration tasks
Very strong understanding of Windows Servers and their roles (AD roles, AD Users and Groups, AD GPO’s).
Very strong understanding of cloud computing platforms, AWS, and Azure.
Very strong understanding of virtualization technologies like VMWare and Hyper-V.
Migration of P2V and V2V along with upgrades of Physical and Virtual servers.
Ability to configure and manage Firewalls and VPN connections for secure access.
Very strong understanding of Microsoft 365 across platform.
Experienced in Security best practices.
Experienced in Setup and Deployment of Firewalls, FortiGate, Cisco others.
Ability to communicate effectively at a technical level explaining concepts/solutions as well at an end user level so they fully understand the issues being addressed.

Certifications Required:

Must: