Logistics Support

Salary: $18 - 21 per hour + none
Reference: AB_4514639

The Logistics Support Specialist will play a crucial role in managing and optimizing the logistics and supply chain processes. You will be responsible for providing outstanding support to clients, utilizing your expertise in CRM (Customer Relationship Management) and account management to enhance customer satisfaction and loyalty. Your analytical skills, attention to detail, and proactive approach will be key in solving logistical challenges and contributing to the company's growth and success. This is a temporary position for at least 3 months in the Lexington area.

salary: $18 - $21 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

• Act as the primary point of contact for clients, managing inquiries, concerns, and requests with a solution-oriented approach.
• Utilize CRM tools to monitor, analyze, and report on customer interactions and logistics performance, ensuring a seamless flow of information.
• Collaborate with cross-functional teams, including warehouse, transportation, and sales, to ensure efficient operations and the timely delivery of goods.
• Develop and maintain relationships with clients through regular communication, updates, and follow-ups, enhancing customer satisfaction and retention.
• Identify opportunities for process improvements and cost reduction, contributing to the overall efficiency of the logistics operations.
• Handle account management responsibilities, including contract renewals, billing inquiries, and negotiation of terms, ensuring alignment with client needs and company goals.
• Stay updated on industry trends, technologies, and best practices to continuously improve service quality and operational efficiency.

Skills

• Logistics
• CRM
• Order Entry
• Supply Chain
• Account Management

Qualifications

• Years of experience: 4 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.