Job Description
Underwriting Account Representative
Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
Position Specifics: Philadelphia Branch
Position Responsibilities :
The Underwriting Account Representative (UAR) is an Underwriting Assistant position responsible for supporting the underwriting process for new and/or renewal Chubb Customers for multiple lines of insurance coverages including property, casualty, workers compensation, excess lines and automobile coverages. This position is also accountable for collaborating with team members to achieve growth, profit, renewal retention, service and producer/client management goals for an assigned book of business in the middle market segment of Commercial Insurance. The UAR will gather account information and translate data into rating and issuance instructions as well as utilize federal and state compliance and regulatory rules to comply with corporate pricing strategies. In partnership with the Underwriter, the UAR will be accountable for documenting specific risk data that conforms with the corporate audit as well as state market conduct exams.
PC Skills: knowledge of Microsoft Office, Microsoft Word and Excel, Adobe Acrobat, and Internet navigation
Strong verbal and written communication skills
Strong interpersonal skills and ability to establish and maintain effective working relations with internal and external partners in a multi-cultural environment.
Strong analytical skills and mathematical aptitude (arithmetic, algebra and basic accounting principles)
Strong business acumen and critical thinking skills which lead to confident decision making
Ability to learn quickly, prioritize work, and perform within time constraints.
Strong time and desk management skills and detail orientation will aid the candidate in meeting or exceed the established business goals.
Ability to work with direct guidance within a team/group environment with ability to collaborate with others.
Ability to adapt to fast paced environment
Book Assignment Criteria:
Book assignment will include accounts in CI Middle Market with active partnership with UAR Coach.
JOB DUTIES:
Renewal Tasks:
Execute duties with direction/guidance of UAA Coach with UW instructions
Prep:
Perform selected duties (gather data) to complete Prep of Accounts 90 days in advance of Expiration with engagement /oversight of UAA coach
Collect Renewal Data per UW direction
Quote:
With direct engagement from Underwriter & UAA Coach; Complete Standardized tool to generate quote request.
Follow UW guidance for Pricing instructions
Respond to CSR questions with engagement from UAA Coach
Issue:
With direct engagement from Underwriter & UAA Coach; Complete Standardized tool to initiate Binding/issuance of account.
Respond to CSR questions with engagement from UAA Coach
Endorsements/Crits:
With direct engagement from UW/UAA Coach; will handle endorsements that kick out of the Endt. UW desk and will research and resolve Bureau Crits.
Broker Engagement:
Limited broker engagement at the direction of UW with UAA Coach guidance
Additional Duties/Skills:
Referral:
None
Underwriting Analysis
Data Gathering Only
Risk Report Completion
Limited data entry in Risk Report
Process Management:
Organizes work and performs within time constraints with the guidance of the UAA Coach
Follows workflows/guidelines in accordance with NA Ops
Collaborates with supervisor to assure timely completion of tasks to meet Operational SLAs
Technical Acumen:
Entry level knowledge of products/appetite/strategies and systems for Renewals.
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