Parts Sales Manager

Job Description

About Us: Our Client is a leading provider in the semi-truck industry, specializing in All-Wheel Drive Conversions, dedicated to providing top-quality products and exceptional service. As part of this commitment to excellence, we seek a motivated and dynamic Inside Sales Parts Manager to join their team.

Job Description: We are in search of an Inside Sales Parts Manager who is passionate about sales, customer satisfaction, and team leadership. The successful candidate will play a pivotal role in developing new leads, understanding customer needs, analyzing sales data, and managing our parts department. This position requires someone with exceptional communication skills, strong analytical abilities, and a customer-centric approach.

Principal Duties and Responsibilities:

· Manage the Service Parts Team, overseeing processes and procedures to ensure accuracy of information.

· Learn and understand our product line and part functionality in relation to the heavy truck market.

· Job shadow shop and office personnel to gain insights into production processes and spare parts, applying this knowledge to day-to-day activities.

· Collaborate with key vendors to develop and implement an ecommerce site, while optimizing resource allocation.

· Proactively pursue customers regarding parts quotations to meet their needs and address any concerns.

· Identify opportunities for upselling complementary parts and solutions based on customer needs.

· Develop a competitive database to gain insights into competitors and missed opportunities.

· Identify customers with declining sales and work to recover their business.

Skills and Qualifications:

· Bachelor’s Degree or higher in Marketing or Business Administration preferred (or equivalent experience).

· Strong organization, planning, and project management skills.

· Attention to detail and accuracy in all tasks.

· Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

· Excellent communication skills, both oral and written.

· Collaborative problem-solving abilities.

· Ability to work independently and as part of a team.

· Effective time management and prioritization skills.

· A positive attitude and a drive for success.

· Willingness to travel as required.

Job Type: Full-time

Pay: $80,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift

Ability to Relocate:

• Louisville, KY: Relocate before starting work (Required)

Work Location: In person

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