Catering Sales Manager

Willows Lodge
Woodinville, WA 98072 (Tou…
30+ days ago

Job Description

About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description: Welcome to Willows Lodge, an idyllic escape just 30 minutes from Seattle in the charming setting of Woodinville, Washington. Proudly part of the Pyramid Global Hospitality portfolio, Willows Lodge offers 84 inviting guest rooms, 7 versatile meeting rooms, and a total of 5,000 sq ft of meeting space. More than just a retreat, Willows Lodge seamlessly integrates comfort with career opportunities. Situated in the heart of Woodinville, Willows Lodge embodies the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities take center stage. As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with a company match and recognition programs tailored to celebrate your achievements. Join us at Willows Lodge, where your pathway to a fulfilling career is guided by an excellent People First Culture. Here, you're not just part of a professional team; you're a vital contributor to an environment that appreciates the unique charm of Woodinville. With comfortable guest rooms, versatile meeting spaces, and the added luxury of an on-site spa, every aspect contributes to a workplace that harmonizes with the serene beauty of Washington's wine country. Welcome to a professional environment within Pyramid Global Hospitality that encourages your personal and professional development amidst the tranquil ambiance of Willows Lodge! Overview:
SUMMARY

Represent the hotel in soliciting and booking new and repeat business through direct sales and qualified calls. Selling room nights (fewer than 10 rooms per night) and/or catering revenue to corporations, business and individuals through outside sales, marketing, and over the telephone.

ESSENTIAL JOB RESPONSIBILITIES
  • Ensure personal quarterly revenue goals are achieved and assist in meeting departmental budgetary goals.
  • Procure new and repeat business for the hotel by researching and analyzing potential client base, including local, regional and national corporations, and professional associations.
  • Engage in business development activities such as providing site tours with potential clients.
  • Develop and maintain client relationships in order to increase long-term potential.
  • Collaborate with others to analyze and negotiate potential client contracts for price strategies that maximize revenue through attendance and participation in the daily Rev Max meeting.
  • Execute up-selling of menus and all hotel services during negotiations.
  • Create/implement contracts with client and ensure that the terms comply with hotel policies, procedures, and goals.
  • Facilitate planning of all event details with client, including room set-up and tailoring menus to their needs.
  • Facilitate planning and execution of events in the day only corporate market.
  • Communicate group needs to the various departments (room blocks to reservations, F&B needs to kitchen and banquets, proper set-ups to banquets, etc.) through BEO creation and distribution.
  • Serve as liaison with client groups while they are staying in-house to ensure successful outcome of events.
  • Monitor assigned functions and respond to staff questions when assistance is needed.
  • Maintain an ongoing daily trace file to ensure receipt by the Lodge of the following dated items within proper timeframes: Signed BEO’s/contracts, completed direct bill applications, deposits, guaranteeing credit cards, attendance guarantees, billing, and following up with clients after the event.
  • Manage client group resumes, including the creation and any subsequent revisions to the resumes, and distribute accordingly.
  • Distribute BEO’s to various departments daily.
  • Assist Catering Department with administrative tasks, as needed, including, but not limited to your own business tasks.
  • Participate and represent the hotel in community activities, team member functions/meetings, and guest events. Represent leadership status when possible and maintain community visibility.
  • Be available to perform duties of Catering members in their absence.
  • Attend and participate in weekly Sales Meetings.
  • Maintain paper files and electronic database.
COMPENSATION & BENEFITS
  • Wage range: $35.00/Hour - $40.00/Hour
  • Eligible for medical insurance, dental insurance, vision insurance, life insurance, and long term disability insurance under our existing group plans
  • Eligible for 401(k) retirement plan with employer match following 1 year of service under our existing plan
  • 11 days of PTO accrued in the first year based on an employee working 40/hours each week
Qualifications:
REQUIRED JOB SKILLS
  • Excellent communications skills: verbal and nonverbal.
  • Excellent organization skills.
  • Ability to prioritize.
  • Ability to follow written and verbal instructions.
  • Excellent people skills.
  • Ability to meet deadlines.
  • Excellent attention to detail.
  • Ability to multi-task.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to write reports and business correspondence.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
TECHNICAL/FUNCTIONAL CAPACITIES OF THIS POSITION
  • Proficient computer skills, including MS Office
  • Proficient in utilizing MS Word styles, templates, columns, and tables
  • Basic knowledge of MS Excel
  • Accurate and efficient typing
  • Ability to accurately proofread
  • Prefer basic knowledge of .fdc (delphi/salesforce)
EDUCATION/VOCATIONAL EXPERIENCE
The education, specialized training, required licenses or certifications and/or years of directly related experience required to enter this job:
  • Associate’s degree (A.A.) from college or university; two years related experience in the hospitality industry; or equivalent combination of education and experience.
  • Current WA State Food Handler’s Card
  • Current WA State Class 12/13 Alcohol Server’s Permit
Compensation Range: The compensation for this position is $35.00/Hr. - $40.00/Hr. based on qualifications and experience.

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