Job Description

Come thrive at Erickson Foundation Solutions. We specialize in Foundation Repair, Concrete Repair, Radon Mitigation, Waterproofing and all things “Basementy”!

Why Us? We're not just another construction company, we're a family force for positive change. We believe in doing fulfilling work will create fulfilling lives. At Erickson Foundation Solutions, our goal is to redefine the construction experience and set new standards for excellence, integrity, and customer satisfaction. Our employees feel valued, engaged, rewarded and supported while creating growth opportunities. We need strong individuals like you to help us strive for new standards and make a meaningful impact in our community.

Job Benefits:

Family Feel: Family owned and operated for over 40 years!
Work Life Balance: Monday - Friday, No weekends, PTO, 7 Paid Holidays!
Culture: Become a part of a family-oriented team atmosphere.
Impact: We help make our homeowner's lives better!

Responsibilities:

Manages the Sales Department staff by onboarding, allocating work, orientation and training.
Setting performance expectations, evaluating performance outcomes, rewarding and recognizing excellent work, and recommending wage changes, promotions or transfers.
Communicates regularly with staff members through individual and group meetings.
Continuous sales and customer service skills by delivering on-the-job training and classroom training.
Rides along with sales staff to coach individuals to enhance interactions with customers. When necessary, disciplines and/or terminates staff.
Formulates and implements strategies with the goals of having each Design Specialist meet or exceed his/her projected Average Dollar Per Lead (ADL) every month.
Consistently meets or exceed its budgeted monthly and annual company sales goals.
Optimizes the resources of the company by managing lead flow; and ensuring the sales team have the training and tools they need.
Communicates effectively with production crews concerning job proposals.
Oversees the paperwork of the sales department to ensure clear communication among all departments of the company and customers.
Communicates effectively with customers. When customer issues are escalated to his/her level, works to resolve all issues with customers.
Ensures customers have a remarkable experience.
Is an ambassador the company’s culture and purpose.
Assists other departments as needed.
Regular and punctual attendance.
Ability to legally drive a motor vehicle.

Skills:

Proven experience in sales, preferably in a managerial role.
Excellent leadership and team management skills.
Knowledge in construction or foundation systems helpful.
Knowledge of sales, marketing, and customer satisfaction theories and practices.
Strong communication and negotiation abilities.
Customer service-oriented mindset with a focus on building long-term relationships.
Analytical thinking and problem-solving skills.
Ability to work under pressure and meet tight deadlines.
Proficiency in using CRM software and other sales tools.

Education & Experience

Associate Degree in sales, marketing, business administration or related field; and/or
Two (2) years experience in sales and/or marketing, preferably in management position;
An equivalent combination of education and experience to illustrate a proven track record in the business field.

Job Type: Full-time

Pay: $60,000.00 - $75,000.00 per year

Benefits: