Job Description
At FST, we are owners who actively listen to each other, embrace change, support our mission with enthusiasm, do
what we say, and see solutions for our business every day. Our employee-owners are driven to help our company
grow. We’re personally invested in ensuring our day to day operations are handled safely and efficiently. The company
transitioned to an Employee Stock Ownership Plan (ESOP) model in 2014 to give our employees control of FST’s
success.
Responsibilities:
- Build strategic relationships with best in class partner carriers, while meting monthly and quarterly profitability
- goals
- Requires being a team player as the position will work closely with Sales, Relationship Managers, Customer
- Service, and Operations
- Negotiate carrier rates (both spot and contracted) to optimize profits, work with shippers, carriers, and
- dispatchers to manage pickup/delivery schedules that meet contractual SLAs and resolve freight discrepancies
- in a timely manner
- Problem-solverover the phone with drivers and dispatchers, track shipments of loads booked, and vet carriers
- through FMCSA
- Responsible for carrier setups, including DocuWare compliance
- Maintain current knowledge of the freight market and be effective at maintaining, developing, and managing
- carrier relationships
- Customer-oriented and have the ability to manage multiple tasks in a dynamic, fast-paced environment
- Build and maintain strong, long-lasting carrier relationships
- Work closely with sales to translate pipeline opportunities into profitable business by strategically leveraging
- existing carrier base and/or developing new carrier relationships and you will manage multiple tasks based on
- the client's day to day needs: sourcing carriers, order entry, quoting, tracking & trace, scheduling, etc.
- You will be held accountable to comply with all defined business process and the utilization of all technology
- platforms, as defined by FST
- Requirement:?
- Live FST Traits of Reliable, Invested, Responsive, Adaptable, Passionate, and Innovative
- Take ownership of your Duty to Communicate all required and relevant information to necessary people,
- departments, and customers
- Proven work experience in transportation/logistics with direct brokerage experience
- Self-starter who has the ability to be an innovative thinker and execute on new ideas
- Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail
- Driven, enthusiastic personality, self-motivated and competitive
- Ability to create positive energy through trust-building interactions with clients, carriers, and colleagues
- Strong attention to detail and organizational skills
- Bachelor’s degree in Business or Supply Chain preferred
- Excellent listening, written, verbal, and negotiating abilities
- Technology proficient
Disclaimer:
This job description does not include every duty or responsibility that the employee may be asked to perform at some point in time.? Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.?Nothing in this job description is intended to give an employer-employee relationship, but not limited to an assumed offer of employment.
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