Job Description
Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- 3 years of experience in system design.
- 3 years of experience managing internal/external partners or customers.
- 1 year of experience in technical troubleshooting and writing code in one or more programming languages.
Preferred qualifications:
- Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field.
- 5 years of experience coding in one programming language (e.g., Java, C++, Python, etc.).
- 5 years of experience with data analysis, customer-side web technologies, and project management.
- 5 years of experience in a customer-facing role.
- 5 years of experience in operations management (i.e., process improvement, operational reviews, optimizing workflows, etc.).
- Experience implementing strategic and large-scale initiatives/projects in a change-oriented, fast-paced environment.
About the job
gTech’s Extended Workforce Solutions (xWS) team enables Product Areas to effectively and efficiently scale their outsourced operations while managing risk. Our goal is to enable our businesses to make informed decisions to put the right talent in the right locations. Our partnership with teams across Google aims to provide an excellent user experience and minimizes administrative burden throughout the Extended Workforce process. We assist with Extended Workforce planning and strategy, and provide tools to support Product Areas in managing their Extended Workforce infrastructure. We strike a balance between optimizing extended workforce engagements and making sure Extended Workforce policies and guidelines are followed.
The Solutions Delivery team makes it easy for Google managers to engage with the contingent workforce, providing training, standards, and guidelines to minimize Google’s risk and offering data and insights on planning and strategy for new and existing engagements. We provide processes, tools and know-how to support Googlers through the lifecycle of contingent workforce engagements, so our businesses can make informed decisions to put the right talent in the right locations.
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our video.
Responsibilities
- Contribute to the design of an integrated roadmap, translating the business strategy into a technical delivery plan by understanding the strategic business needs and defining solutions for those needs. Determine gaps in existing systems, architecture, and solutions, and build plans to solve them.
- Work with technical development teams to launch tools across various organizations.
- Participate in regular business and technology reviews between Extended Workforce Solutions and technology teams to ensure alignment on strategy, plans and execution of key milestones.
- Contribute to testing of products/solutions for customers/partners before release through different phases (e.g., internal testing, user acceptance testing).
- Contribute to efforts to transform infrastructure including surfacing requirements, setting timelines, leading sprints and pilots, and managing change with local partners.
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