Job Description

If you are looking to be part of an organization committed to the principles of Teamwork, Integrity, Excellence and Faith, then Ridgeview Industries has a challenging and rewarding opportunity for you. We are looking for an experienced Account Manager, headquartered out of our Grand Rapids, MI location. This exciting position works directly with our customers on new business acquisitions as well as management of current business activities. The successful candidate will have a team-focused approach that aligns with our Mission Statement and Guiding Principles.

Ridgeview Industries is a leading metal stamping, welding and assembly manufacturing company primarily serving the automotive market. Our privately held, employee owned company, founded upon Christian principles, currently employs approximately 600 team members across 4 plant locations.

Primary responsibilities:

· Submit quotations and follow up with customer purchasing and engineering departments on status, includes gathering critical input into RFQ

· Coordinate meetings between Sales and Account Engineers with customer Purchasing and Engineering as required

· Customer visits and customer relationship development as required

· Field calls and emails from customer departments and align with Ridgeview internal resources to provide resolution

· Follow up with customers and track open commercial issues; maintain an open issue deck

· Follow up on launch timeline tasks; program management

· Support annual sales forecasting

· Attend meetings at suppliers, vendors, supplier conferences, etc., as required

· Develop sales strategies for assigned and potential customer accounts

Qualifications:

· Bachelor’s degree in Engineering preferred, but will consider a Business degree or applicable experience

· Must have 3 to 5 plus years of Sales experience, preferably in the automotive market with metal and/or stamping experience

Conduct work in a way that aligns with Ridgeview Mission Statement and Guiding Principles
Passion and discipline to follow well defined processes
Excellent time and project management skills.

· Excellent communicator who can understand and deliver information, both written and verbal, in a clear, open, honest and accurate method.

· Excellent relationship skills with a strong ability to build rapport and collaborate with others

· Good analytic skills

· Strong computer skills (Microsoft office and email)

· Must be able to understand technical issues inherent to the stamping process

· Must be a strong negotiator

· Willingness to travel as required (occasional overnight)

· Must have a track record of obtaining business

Why do you want to join Ridgeview Industries?

It will begin during a visit when you feel the passion of the people and culture that permeates from every contact you make. Or, you may hear from some of our many 15-30+ year co-workers what they love about Ridgeview. Or, you may feel a deep connection with our Mission Statement that was developed by our employees. We are a business with a purpose that goes beyond parts and profits, and we endeavor to be different from other manufacturers in our industry and beyond. Do you believe in and align with our twelve guiding Principles?

Teamwork, Passion, Golden Rule, Trust, Communication, Accountability

Follow the Process, Data Driven, Continuous Improvement, Personal Growth

Pray Hard – Work Hard – Trust God, Excellence in All things

Our family-like culture has been shaped in over 45 years of business. We believe in our values, vision and purpose, and seek to be continually learning and growing to best serve our employees, customers, suppliers and community. Is this the place and next chapter for you?

Reporting to the Vice President of Sales, this in office position offers an attractive level of compensation and benefits package including:

Medical, dental, vision, life and disability insurance and flexible spending account(s)
Matching 401(k) retirement plan
Paid vacation, vacation purchase option, and 10 paid holidays
Many employee programs including an on-site fitness facility
Tuition reimbursement
Employee profit-sharing bonus
Employee Stock Ownership Plan (ESOP)
And much more.

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