Online Sales Consultant

Description:

LIFE AT PACIFIC LIFESTYLE HOMES

Experience the difference of being part of the Pacific Lifestyle Homes family. As a two-time recipient of the prestigious Building Industry Association "Builder of the Year" award and the esteemed National Housing Quality Gold Award, we are more than just a homebuilder – we are dedicated to BUILDING BETTER LIVES! From our humble beginnings in 1996, we have grown to construct over 6,500 homes and 130 communities across SW Washington, the Portland Metro area, greater Puget Sound area, and the Boise Metro landscape. Join us and build your career with a company committed to excellence and community impact.

JOB MISSION

Pacific Lifestyle Homes, a leading name in homebuilding, is seeking an experienced Online Sales Consultant to join our team. In this critical, full-time role, you will be the first point of contact for new and existing leads, nurturing them through phone, text, and email with the ultimate goal of setting up appointments for our New Home Sales Consultants. Your contributions will be instrumental in driving 40% of our monthly sales and elevating our customer experience with timely follow-ups and outstanding service.

WHY WORK HERE

BENEFITS

• Company supported medical, dental and vision benefits for employees and families
• Participation in our 401(k)-retirement savings plan with Company contributions
• New home discount
• 120 hours of paid time off for the first year
• Six paid holidays
• Paid volunteer hours
• Employee Recognition Program
• Employee Referral Bonus - Up to $1,000
• Engaging company culture – Including our annual “Ferris Bueller’s Day Off”
• And much more!

OUR CULTURE / VALUES

At Pacific Lifestyle Homes, our vibrant culture defines who we are. We believe in the power of open communication, where every voice is valued and heard. With a strong emphasis on personal growth, we offer one-on-one coaching, regular reviews, and prioritize internal promotion whenever feasible. Our actions are guided by our core values of respect, accountability, candor, humility, integrity, and teamwork, shaping every decision we make and every interaction we have.

Build your career at Pacific Lifestyle Homes, where we are committed to the idea that a skilled team can build homes and communities that withstand the test of time. Picture yourself driving by our neighborhoods a decade from now, brimming with pride knowing you played a vital role in their creation. Do not miss the opportunity to make a lasting impact with us!

For additional information about Pacific Lifestyle Home’s Company Culture and how it can enrich your career, we invite you to view the video at the following link: https://youtu.be/Hud-5EsJ2fw

WORK ENVIRONMENT

Online Sales Consultant employees work remotely but participate in meetings in-person. There is some scheduling flexibility regarding workdays; however, one weekend workday per week is an expectation. Work hours are 8:00 AM – 5:00 PM Pacific Time.

Our dress code and appearance policy reflect our commitment to professionalism and our dedication to maintaining a premier standard as a homebuilder.

Prior managerial reference checks, background check and a pre-employment drug screen are required steps in our hiring process.

We are proud to be an Equal Opportunity Employer.

Requirements:

JOB RESPONSIBILITIES

• Handles inquiries from potential customers- email, phone and website.
• Manages a structured follow-up process for each lead. This process includes a mix of phone calls, emails, text messages and video messages to educate and qualify prospects with the end goal of scheduling an appointment with a New Homes Sales Consultant.
• Follows up with each prospect and sets appointments for customers with appropriate sales staff.
• Provides information and marketing materials to prospects.
• Works with each prospect to determine ideal communities and floor plans.
• Consistently utilizes and updates Salesforce CRM; tracks and reports lead activity and sales conversion ratios.
• Continually monitors third-party websites and online advertising to remain competitive.
• Completes other projects as requested to support sales and marketing team initiatives.

JOB REQUIREMENTS

• Minimum of 5 years of experience in sales, business negotiations, or land acquisition within the residential real estate sector.
• Bachelor’s degree in business, sales, or a related field preferred; alternatively, an associate degree coupled with equivalent experience will be considered.
• Self-motivated with a high level of energy, drive, and goal orientation.
• Proven negotiation skills and a track record of achieving results.
• Familiarity with utility and developmental review departments is advantageous.
• Creative and proactive problem-solving abilities coupled with logical decision-making skills.