Credit Account Manager - Mesa, AZ

Job Description

• Competitive Pay
• Vacation & Sick Leave
• Medical/Dental/Vision
• 401(k)
• Tool Discounts/Tool Insurance
• Technical Training & Professional Development Classes
• And More

• Analyzes, approves, or declines new credit applications.
• Knowledgeable of laws and regulations regarding the extension of credit.
• Manages territorial receivables portfolio and maximizes the turns of Empire’s investments in Accounts Receivables.
• Develop, implements, and maintains a proactive collection strategy for the territory assigned.
• Provides our customers maximum value when financing their equipment needs.
• Develops and maintain a working relationship with alternative financial institutions to provide our customers an alternate financing source if Cat programs are not available/beneficial or if financing is declined by CFSC.
• Maximizes the turns of our new, used, lease, and rental inventories.
• Motivates, trains, and supervise credit staff to meet present and future departmental needs.
• Create an environment of ownership and personal accountability where each person is responsible and accountable for their performance.
• Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures, and standards.

• Recommend and implement process and policy changes for the benefit of Empire and specifically the Credit department.
• Provide and interact with the Legal department with pertinent account information and collection notes for accounts written off to bad debt expense.
• Work within and promote corporate values.

• Knowledge of equipment application and marketing.
• Knowledge of and/or experience with commercial credit laws and documentation.
• Must have interpersonal skills to professionally assist customers and employees in widely varied activities.
• Must have strong verbal and written communications skills as required in customer and inter-departmental contact.
• Ability to maintain consistent attendance.

• Proof of high school degree or General Education Degree (GED).
• Must be able to analyze customer account information to correctly determine credit worthiness.
• Must be able to learn, understand and improve the credit account collection system to efficiently manage credit receivables.
• Must have general business, finance, credit and/or accounting experience and/or education to perform credit and accounting responsibilities.
• Must have a thorough understanding and working knowledge of Arizona Pre-Lien Laws.
• Must have an Associate’s Degree, CCE Accreditation, and/or 10 years Credit experience.
• Previous supervisory experience.
• Must be able to communicate (speak, read, comprehend, write) in English.

• While performing the duties of this job, the employee is regularly required to sit, use hands and talk or hear.
• The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop and kneel.
• The employee is occasionally required to lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision.
• If on an occasional basis, employees perform duties that Empire in good faith believes could affect the safety or health of the employee performing the task or others, then their role would be classified as working in a Safety-Sensitive Position.

• While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; and outside weather conditions.
• The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat.
• The noise level in the work environment is usually office moderate.

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