Job Description
Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman.
Your Role
As a Client Advisor you will cultivate relationships with clients through elevated selling, exceptional customer service, and personal engagement while becoming their trusted style confidante. A Client Advisor will service clients who come into our store and digitally using the latest technology for outreach and selling. A Client Advisor can speak about fashion and trends with authority—both in person and digitally. This job is onsite at the specified location and will report to the Sales Manager.
What You'll Do
- Maintain a customer-centric mentality.
- Demonstrate expert styling and brand knowledge, improve sales through Technology and Wardrobing.
- Understand how to showcase product differently based on if a client is remote or in-person
- Utilize selling tools and digital store technology to sell, use omni-channel and fleetwide inventory
- Achieve personal sales, client conversion and wardrobing goals
- Strategize own business to increase individual productivity through wardrobing, successful outreach and technology usage
- Utilize digital tools and social media to connect with clients and guide intentional traffic
- Create a positive work environment through collaboration
What You Bring
- Motivated with an ability to set and achieve sales goal
- Experienced with technology and has experience selling to clients using digital tools
- Styling, fashion, and fashion retail experience
- Commission sales experience
- High School Diploma / equivalency required
- A flexible work schedule
Our Inclusive Benefits:
- Medical, Dental, and Vision Benefits, including wellness and healthy lifestyle support, for associates, spouses, domestic partners, and children
- Flexible Spending Account for eligible health care and dependent care expenses; commuter program
- Disability Benefits, including Short-Term Disability providing income replacement up to 26 weeks
- 16 weeks Paid Parental Leave, 2 weeks of Paid Family Leave, and Adoption Support of $10,000
- Paid Time Off, including 6 paid holidays, 1 week of vacation in first year and then 2 weeks the following year, 7 sick days, and 2 personal days per full year of service
- Retirement Savings Plan (401K) with NMG matching and Life Insurance paid by NMG with additional voluntary coverage available
- Financial Solutions, including Credit Union membership, pay advances via PayActiv, tuition reimbursement, and scholarship opportunities
- NMG Associate's Core Discount of 30% with multiple in-store opportunities for an additional 30% off across select brands
- NMG Matching Gift Program up to $2,000 to eligible non-profits, Hardship Assistance Grants up to $7,500 for Associates, and a volunteer opportunity hub through NMG's All Heart Program
- Personal and Professional Development Opportunities with 16,000+ online learning opportunities, including LinkedIn Learning, Leadership Essentials, and 9 Associate Community Networks (ACN) and their programming and resources
- NMG Discount Marketplace featuring 1,000s of products and services with over $5,000 in savings
Qualifications
About Neiman Marcus Group
As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary.
As a woman co-founded, majority women-led organization outpacing the U.S. population in racial and ethnic diversity and led by one of corporate America's few openly gay CEOs, Neiman Marcus Group is proud to celebrate associates from different backgrounds, experiences, and communities. We've made it a priority to cultivate a culture where everyone Belongs and where showing up as your full and authentic-self is encouraged.
We're committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
We're committed to providing reasonable accommodations during our Talent Acquisition process. If you need assistance or would like to request an accommodation, please reach out to us at ApplicantSupport@NeimanMarcus.com.
Primary Location: United States of America-California-ORANGE-Newport Beach-Fashion Island Store
Job: Retail Store Sales
Job Posting: Apr 18, 2024, 4:33:29 PM
Overtime Status: Non-exempt
Maximum Pay Range $: 25.00
Minimum Pay Range $: 16.50
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