OEM Account Manager

The HORIBA Group of worldwide companies provides an extensive array of instruments and systems for applications ranging from automotive R&D, process and environmental monitoring, in-vitro medical diagnostics, semiconductor manufacturing and metrology, to a broad range of scientific R&D and QC measurements. Proven quality and trustworthy performance have established widespread confidence in the HORIBA Brand.

Inspired by our unique motto, “JOY and FUN,” we focus on social responsibilities by building state-of-the-art products for scientific advancement; especially for protecting health, safety, and the environment. “HORIBARIANs,” the HORIBA employees all over the world, look forward to working with additional creative and entrepreneurial self-starters. To learn more about our unique culture, visit our culture page.

Essential Job Functions:

• Oversee and coordinate communications with the customers, pulling in engineering, purchasing, quality, and/or manufacturing depending on the issue.
• Keep consignment flowing properly (new shipments to the warehouses; creating sales orders, deliveries, and invoices from the consumption reports).
• Create biweekly backlog reports to aid manufacturing and help Sci Ops manufacturing forecasts.
• Monthly checks of backlog versus usage to determine when to prompt the customers to reorder.
• Forecast future orders, sales and margins; report these at least monthly.
• Report on sales and orders (weekly; monthly; annually).
• Provide Quotes and Track costs so we know when to raise customer pricing.
• Coordinate and reconcile customer contracts with legal counsel at HQ.
• Release customers/orders when flagged by the Global Trade Management Software (government watch lists).
• Visit our top accounts once a year, to discuss open issues, 6-12 months forecast, long term growth plans.
• Testing new (mainly IT) rollouts for OEM; since OEM is separate from the rest of the company everything has to be tested by OEM in parallel with the rest of the company.
• Custom sales/forecast/other reports for top management (Excel and PPT)

Skills Experience Preferred

• SAP
• Microsoft Office (Excel, Power point, Word)
• 4Year Degree in Science
• ISO or similar Quality System.
• Customer Relations
• Sales Force

Compensation Package:

HORIBA Instruments offers a competitive compensation package that includes a 401(k) plan with match; employee group dental, vision, life, and disability (short and long-term) paid for by the company; medical insurance, family dental and vision insurance, and supplemental life insurance available with reasonable employee contributions; employee assistance program; paid holidays, vacation, and sick time; flexible spending accounts; and educational reimbursement and commuter benefit programs.

If you are an individual with a disability and need an accommodation during the application/hiring process, please call (732)494-8660 for assistance. HORIBA will provide reasonable accommodations, upon request, to support individuals with disabilities to be able to participate in the hiring process. HORIBA is committed to making our workplace accessible for individuals with disabilities.

EEO/Affirmative Action/Veteran Status/Disabilities.