Job Description

IF WORKING ON THE DETROIT GRAND PRIX, ROCKET MORTGAGE CLASSIC, AND OTHER LOCAL EVENTS SOUNDS FUN... YOU MAYBE A GOOD FIT TO JOIN OUR EVENTS TEAM!

The Event Manager will ensure a world-class experience for clients throughout a project’s lifecycle. This position will monitor and manage every phase of an event through effective communication and coordination with other functional areas of the Company (client, design, project management, production, shipping, install, etc.). Requires an individual who thrives on variety and interfacing with clients to demonstrate their ability to achieve excellent results. This role requires someone that is self-managed in time, reliability and dependability. Candidate MUST have prior EVENT Management experience to be considered.

ESSENTIAL FUNCTIONS (included, but are not limited to)

Manage local account projects and seasonal events such as the Grand Prix, branded graphics packages, building wraps and other special projects. These projects require meeting with clients and driving to various local locations (e.g. Downtown Detroit, client locations, etc)
Plan, organize, and coordinate various graphics projects simultaneously demonstrating leadership, teamwork, excellent communication and interpersonal skills, innovation and excellence.
Be flexible and conform to shifting priorities, demands and timelines using analytical and problem-solving to anticipate obstacles and develop solutions.
Clearly define, lead and communicate project objectives to the graphics team.
Deliver creative solutions to clients aligning to brand/program standards.
Prepare estimates, detailed project plans and schedules tracking budget and costs.
Oversee quality control and participate in quality issue resolutions for continuous improvement.
Communicate with team members to assess upcoming, current and active projects.
Excellent attention to detail with the ability to stay organized managing multiple projects simultaneously.
Proven account management experience with the ability to manage projects from conception to completion - prioritizing, multi-tasking, meeting expectations, budget and timelines.
Strong experience presenting to all levels of management both written and verbally.
Provide an exceptional client experience on a day-to-day basis developing and maintaining long-term relationships.
Client Communication: Maintain regular communication with clients to understand their event needs, objectives, and expectations.
Oversee the planning and execution of events for assignment ensuring that all details are taken care of, and the event meets or exceeds client expectations.
Support, create and manage event timelines and schedules to ensure that all tasks and preparations are completed on time.
On-Site Management: oversee the on-site execution of event, including coordinating with event staff, internal and external contacts, and troubleshooting any issues that may arise.
Direct client communication
Work with internal team on a collaborative basis (sales, graphic designers, production, account management) to deliver completed projects on a timely basis.
Provide clients with regular updates and feedback and recommendations for future improvement of event(s).
Be prepared to address unexpected challenges and find creative solutions to ensure the smooth execution of events.
Collaborate with internal stakeholders to ensure seamless event execution.
Build and maintain strong relationships with clients to foster repeat business and referrals.
Responsible for creating advertising campaigns, pricing, strategies and targeting demographic audiences. Plan and execute initiatives to reach target audience.
Conduct market research/ analysis on customer needs, preferences and trends.
Assist in outbound/ inbound marketing activities.
·Assist the Events Account Manager with any other duties or projects as required.
MINIMUM QUALIFICATIONS
REQUIRED: 3-5 years of demonstrated success managing events and project from a cost, quality and client services perspective
Bachelor’s degree in business/ marketing/ hospitality/graphics
Be able to connect and engage with a variety of personalities working well in teams.
Ability to read a tape measure.
Microsoft Office Suite
PREFERRED QUALIFICATIONS
Experience in graphics and/or a creative environment.
Event and/or marketing experience