Service Sales Leader

ABOUT HORWITZ:

For over 100 years, owners, builders, and facility managers have partnered with Horwitz to design, install, and maintain their mechanical systems. Horwitz is a differentiator in specialty contracting with a wealth of knowledge and has expanded to over 4,000 projects per year and over 350 employees. We have been partners on some of the largest and most important projects ever built in the Twin Cities.

Horwitz has impressive expertise in a broad array of market segments: commercial/institutional, technology, medical/healthcare, entertainment, industrial, manufacturing, multi-level housing, and hospitality.

POSITION OVERVIEW:

The Service Sales Leader role leads the Service sales function for the Horwitz Direct to Owner client base. This role will lead a team of Account Managers, Business Development Associates and Inside Sales Associates to provide Service solutions for Horwitz clients in the areas of HVAC, Plumbing, Electrical, Building Automation & Industrial Services. This role will establish a disciplined Sales Process with rigor in the areas of new account acquisition, prospecting, KPI management, Construction to Service hand-off and relationship management. This role is aligned with Horwitz's core values: Safe, Accountable, Professional, Motivated, Can-Do, and Curious.

RESPONSIBLITIES/DUTIES:

These responsibilities generally describe the nature of the position and may not be all inclusive:

• Support Sales team in the execution of the Sales Process for assigned territories/accounts
• Establish prospecting best practices and train Sales team on tactics/methodologies
• Conduct joint sales calls with Sales team to coach, develop and establish expectations for Account Management and prospecting activity
• Provide leadership with weekly KPI dashboard including activity, close rate, bid volume, new customer acquisition, etc.
• Establish formal Construction to Sales hand-off process and ensure compliance with all projects
• Promote cross-divisional opportunities and establish qualification criteria in partnership with division leaders
• Attend trade shows, networking events, and other business engagements related to new business development
• Support Service Agreement development model and own renewal and growth objectives
• Performs other duties as assigned
• Support integration of additional Sales resources added to Service Sales from acquisition activity
• Continuously strive to improve and develop professionally

SKILLS/ABILITES:

• Proficient with MS Office suite
• Strong verbal and written communication skills
• Ability to teach by demonstrating effective Sales behaviors, tactics and processes
• Ability to shift between strategic and tactical thinking quickly to support Horwitz clients
• Polished customer service skills with helpful, courteous and problem-solving attitude

EDUCATION/EXPERIENCE:

• Bachelor’s degree
• 5+ years of Sales Leadership experience in the HVAC/Plumbing/Electrical field
• Proven track record of growing a sales territory through sales professionals