Solutions Engineer

POSITION SUMMARY:

Position Title: Solutions Engineer

DUTIES AND RESPONSIBILITIES:

The Solutions Engineer architects, engineers, implements, administers, configures, supports, monitors, troubleshoots, and maintains enterprise applications. The Solutions Engineer works closely with the business units to define and implement solutions according to business strategies and goals.

Essential Duties:

Individuals may perform any combination of the functions shown below.

• Architects, designs, engineers, implements, administers, configures, supports, monitors, troubleshoots, and maintains enterprise applications including but not limited to O365, Azure and the Atlassian Suite
• Acts as business analyst and project manager working with different departments and stakeholders to understand their needs, gather and translate their business requirements
• Becomes the champion of the assigned enterprise programs or technologies by being the go-to person for any new implementations and/or improvements following industry best practices
• Manages multiple projects keeping stakeholders updated and working on action items and setting deadlines
• Promotes user adoption of internal enterprise applications
• Provides usage metrics and analyzes return of investment of enterprise applications
• Creates workflow and collaboration solutions
• Works with end users to collect and analyze business requirements and implement solutions
• Provides production support and maintenance for assigned systems
• Ensures quality by testing solutions for proper operation with minimal defects
• Creates and executes project work plans, revising as necessary to meet changing needs and requirements
• Follows change control processes and maintenance plans
• Keeps enterprise applications patched and secure
• Writes documentation and assists with business proposals
• Develops custom applications and APIs integrations
• Automates repetitive tasks using PowerShell, C# or alternate

Other Duties:

• On call 24/7

SECURITY AND PRIVACY DUTIES AND RESPONSIBILITIES

• Individuals working for DSS will be subject to security and privacy requirements as explained in HIPAA, FedRAMP, and NIST 800-53. Additionally, they are required to undergo specific FedRAMP training to ensure compliance with all associated controls and responsibilities in the day-to-day performance of their duties. Individuals working in departments that are considered to be in the high risk category will be required to undergo advanced training based on their role and level of access. Individuals with access to modify data and the configuration baseline will require further training.

The preceding functions are examples of the work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind work assignments and make a reasonable accommodation as needed.

QUALIFICATIONS:

Skills:

• Required:

• Ability to architect, design, engineer, implement, administer, configure, support, monitor, troubleshoot and maintain enterprise applications
• Ability to develop custom application(s) using C#, PowerShell, .Net Core or alternate
• Ability to function as a team player and multi-task in a fast-paced environment
• Strong interpersonal and communications skills; capable of writing proposals or papers, acting as a vendor liaison and making presentations to internal customers or professional peers
• Ability to automate processes and manage priorities effectively to achieve optimal results
• Ability to develop technical specifications and interpret business requirements
• Windows Server administration
• Working knowledge of O365 and Azure administration
• Proficient as a SharePoint Developer
• Solid understanding of IIS, Active Directory and DNS
• Ability to build PowerShell scripts
• Proficient with Azure DevOps
• Familiar with DevOps and Software Lifecyle management
• Ability to generate reports using Power BI, Tableau, SSRS or similar

• Desired:

• Power Automate
• Mobile app development

Education:

• Required:
• Desired:
  • Bachelor’s or associate degree
  • Microsoft certification

Certification(s), Licenses:

• Required:
  • None specified
• Desired:
  • Any position, department or skill set applicable certification

Years of experience in a similar role:

• Required:
  • 5 years
• Desired:
  • Any additional applicable experience

PHYSICAL DEMANDS:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you need an accommodation seeking employment with DSS, Inc., please email jobs@dssinc.com or call (561) 284-7373. Accommodations are made on a case-by-case basis.