Job Description

Hand & Stone Massage and Facial Spa - The BEST Spa in the country is expanding our staff at the Portland N Williams location. Our beautiful and exciting Spa is located in 4155 N Williams Ave, Portland, OR 97217

Come join our team of passionate professionals and work in our beautiful spa environment.

Our Wellness Sales Consultants are our main customer service representatives through both face-to-face and phone interaction with our clients. As the liaison between our clients and our certified massage therapists/licensed estheticians, our Wellness Consultants schedule all of the service appointments. Most importantly, in addition to your strong hourly pay, this position pays great commissions for selling memberships and Gift Cards to our clients. We also offer health care, PTO and other benefits for Full-Time employees!

Compensation: Base salary $16.50 - $18.50 per hour (DOE), PLUS sales commissions and bonuses

Responsibilities is as follows:

Earn Hourly pay PLUS Great Commissions and Bonuses!!!!
Communicate sales promotions and service options with clients
Schedule/Confirm appointments and balance the daily appointment book
Greet and check-in/out clients before/after their appointment
Learn about our products and services for effective, clear communication
Execute the daily operational tasks, day-to-day goals and priorities assigned by management
Uphold store cleanliness standards in the entire spa
Communicate the continually changing schedule and operational needs with coworkers
Communicate with both massage therapists and estheticians to maximize the appointment book
Computer data entry
Prior Spa and experience with Zenoti Spa software is a big plus.

POSITION REQUIREMENTS

Sales experience with proven results; membership sales is a plus
Capability to work flexible hours including nights, weekends and some holidays
Excellent verbal and written communication skills
A fast learner, with a positive attitude; remain calm in fast paced environment
Computer proficiency; knowledge of retail/appointment booking computer systems is a plus
Experience with Zenoti Spa software is a highly valued skill
A strong team player with the ability to work independently under minimal supervision
Exceptional with organizing and prioritizing; attention to detail and multi-tasking
Critical thinking skills, including customer conflict resolution
Have reliable transportation to/from work
Full and Part-time positions available

Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees. . .you will have happy clients.
Compensation: Base salary $16.50 - $18.50 per hour (DOE), PLUS sales commissions and bonuses

At Hand and Stone,Opportunity Knocks. Over 500 locations open across the U.S. We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules. Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself!

Job Types: Full-time, Part-time

Pay: $16.50 - $18.50 per hour

Expected hours: 18 – 40 per week

Benefits: