Job Description

The Role: Sales Manager (Dual Properties)

This position will develop and manage the hotel’s negotiated transient and group segments for both DoubleTree and Home2 Suites hotels. The candidate must be skilled in building relationships, engaging clients, anticipating guest needs, and exceeding expectations. This candidate will work alongside the Director of Sales and Marketing to achieve pre-established room and revenue goals.

Responsibilities

Proactively solicits and qualifies new business to achieve personal and hotel revenue goals through telephone solicitation, outside sales calls, site inspections, written communication, and client entertainment
Conducts targeted account research to determine revenue potential
Participates in business review meetings, training and other sales-related meetings as required.
To be knowledgeable of local market, national companies, market trends, competition and customers.
Work with other departments within the hotel to provide quality service to customers.
Attend trade shows, community events and industry meetings.
Responds to sales leads and clients’ requests in a timely manner
Prepares and customizes sales presentations and proposals to meet client’s needs.
Works in harmony with other departments to execute groups and catering.
Produces quarterly plans and weekly reports with plans to follow through on activities targets and annual revenue goals.
Analyze current and potential market trends; coordinates all activities to maintain and increase revenue through added business volume and increased rates
Executes sales trips to key market areas.
Maintains accounts in Delphi with all pertinent information.
Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly.
Maintain Manga / Hilton policies and procedures
Other duties as assigned by the DOSM and GM

Requirements

Must have excellent communication, written and verbal required
Must have a sharp knowledge and understanding of the hotel sales / operations
This position must have a minimum of 2 years’ experience in hotel sales
Energetic and outgoing, with a positive attitude, driven to provide outstanding guest service.
A working knowledge of Delphi is a plus.
Self-motivated with the ability to function and make decisions in a fast-paced high-pressure environment with strong attention to detail and organization.
Job Type: Full-time

Job Type: Full-time

Benefits: