AT&T Account Manager

Job Description

We are seeking an enthusiastic and passionate individual to join our team as a AT&T Account Manager dedicated to our mission of serving customers. Our AT&T Account Manager team’s objective is to strengthen our organization in broadening products and resources to customers through telecom based clients. Partnering with telecommunication services and esteemed, we proudly bring vital resources directly to our customers. Seeing the positive impact firsthand, especially during these challenging times, we instantly qualify individuals for wireless services.

While paying it forward is at the heart of our mission, we also prioritize the personal and professional development of our team. By fostering a culture of continuous learning, we strive to enhance ourselves, our ability to expand products and services, our business, and our customer service. As part of our efforts, we work with customers providing them with wireless devices, ensuring they have the essential need of communication. This initiative also benefits our client, by helping them broaden their goal of keeping more people connected in the world of telecommunications. If you are passionate about making a difference and open to learning the skills in sales development for products and services, we highly encourage you to apply for our AT&T Account Manager role!

As A AT&T Account Manager, You Will Be:

• Communicating and informing customers about the qualification process and wireless services provided by our clients
• Providing a welcoming and positive experience to customers while answering their questions and concerns regarding qualification requirements and wireless cell phone technical inquiries
• Networking and building relationships with fellow team members and organizations to where we can expand our clients products and services
• Ensuring that all compliance is being followed per the client’s guidelines
• Qualifying customers for wireless phone services and ensuring they have all proper documentation if necessary
• Inputting confidential information from customers such as identification documents, contact, information, and state benefits documentation to verify eligibility for the free phone services.

AT&T Account Manager Requirements:

• Willingness to learn and interact with people
• Experience in customer service, community service, sales, non-profit work, knowledge of understanding products and services, or any related field
• A passion for helping others and making a difference in customers lives on the day-to-day
• The patience and empathy to listen and problem-solve towards customer needs and questions
• Demonstrate a commitment to continuous personal and professional growth

Job Type: Full-time

Pay: $600.00 - $800.00 per week

Work Location: In person

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