Job Description
Here’s the impact you’ll make and what we’ll accomplish together
The Salesforce Solution Architect will play a pivotal role in driving digital transformation for our clients. This role requires a deep understanding of Salesforce, strong technical skills, and a passion for delivering innovative solutions. The ideal candidate will be a seasoned Salesforce expert with a proven track record of designing and implementing complex Salesforce solutions.
Responsibilities
- Solution Architecture and Design
- Design and implement robust Salesforce solutions across multiple clouds (Sales Cloud, Service Cloud, Marketing Cloud, etc.).
- Define and implement technical architecture strategies, roadmaps, and solutions.
- Lead the end-to-end implementation of complex Salesforce projects.
- Understand and align solutions with Salesforce Well-Architected best practices.
- Business Development and Client Relations
- Support business development initiatives and build strong client relationships.
- Act as a trusted advisor, translating business requirements into technical solutions.
- Team Leadership and Collaboration
- Mentor and guide team members, fostering a culture of continuous learning.
- Collaborate with cross-functional teams to deliver successful projects.
- Drive innovation and improvement within the Salesforce practice.
Qualifications and Skills
- 10+ years of experience in Salesforce architecture, design, and implementation.
- Deep expertise in Salesforce Sales Cloud, Service Cloud, and Marketing Cloud.
- Experience with Revenue Cloud and CPQ (Configure, Price, Quote) solutions
- Expertise in UI frameworks including Salesforce Lightning Design System, AngularJS, Sencha, and Bootstrap.
- Experience with integration platforms such as MuleSoft, Informatica, Okta, and APIs (e.g. Jira, IBM-CCMS, LivePerson).
- Strong understanding of Salesforce platform capabilities and limitations.
- Experience with Salesforce integration patterns and API-led connectivity.
- Understanding of AI and machine learning technologies, including Salesforce Einstein Analytics, with experience applying these tools within and beyond the Salesforce ecosystem.
- Proficiency in Salesforce configuration, customization, and development.
- Strong problem-solving and analytical skills.
- Excellent communication and presentation skills.
- Ability to lead and mentor teams.
Certifications
- Salesforce certifications (e.g., Certified Application Architect, Certified System Architect, Certified Technical Architect).
- Additional certifications in relevant technologies (e.g., MuleSoft, Vlocity) are a plus.
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