Job Description
Summary:
Directly reporting to the sales manager, this role will promote our company image and all company-related products as they pertain to the business. This position plays a key role with our customers through phone, email, and face-to-face interaction. It provides pricing, product specifications, and recommendations for orders. This position utilizes strong attention to detail to electronically enter orders into a proprietary system.
Duties & Responsibilities:
Directly reporting to the sales manager, this role will promote our company image and all company-related products as they pertain to the business. This position plays a key role with our customers through phone, email, and face-to-face interaction. It provides pricing, product specifications, and recommendations for orders. This position utilizes strong attention to detail to electronically enter orders into a proprietary system.
Duties & Responsibilities:
- The first point of contact with the customer; answer questions, quote prices, order necessary products, and schedule delivery to meet customer needs.
- Provide administrative support to the sales team related to paperwork, delivery tickets, and input electronically to facilitate proper invoicing of customers.
- Respond to customer inquiries through email, phone, and in person.
- Learn and have a detailed understanding of the company sales menu to articulate customer needs.
- Complete J.U.L.I.E. locates for the sales team.
- None
- HS Diploma or GED.
- Strong written and verbal communication skills.
- Strong Customer Service Focus with a desire to help others.
- Ability to work independently, and be self-motivated with a high sense of urgency.
- Must have strong problem-solving skills and a desire to create solutions.
- Must be able to multitask and work with shifting priorities.
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