Job Description

Company

For 30 years Volk Insurance Benefits has dedicated themselves to providing the best advice, education and insurance solutions for clients interested in navigating the difficult world of the insurance industry. We are consistently growing and adapting to the changing needs in individual insurance and employee benefits. Our focus is providing unparalleled industry service with expert team members who are willing to make our client's needs a priority by demonstrating ethics as a leading brokerage firm.

Description
The Health Insurance Sales & Service Consultant will work with an existing book of business of individual clients and insurance carriers with the sales and service of medical, dental, vision, life, supplemental, and Medicare insurance programs. The Insurance Sales Consultant will act as the dedicated point of contact for individual and family clients for sales, enrollments, service, and renewals.

Responsibilities
- Manages day-to-day service for individual clients including customer claims, billing, and eligibility.
- Prepares timely quotes, advises clients on types of insurances via meetings, and processes enrollments and terminations with insurance carriers.
- Performs accountability measures by following up with carriers on enrollments.
- Evaluates current insurance policies and recommends additional coverage when needed.
- Documents client plans and correspondence in agency management system in a timely manner.
- Establishes and maintains successful working relationships with clients through multiple forms of communication and documentation.
- Participates in special projects/teams. Identifies areas to assist team members.
- Assists in workflow review, process documentation, and improvement initiatives.
- Follows agency policies and procedures including but not limited to HIPPA, PHI compliance and confidentiality. Reports directly to owners.

Skills and Requirements
Background in health insurances, Medicare, benefits administration, sales, or account management necessary.

Self-motivated individual
Excellent customer service and communication skills
Strong computer skills and ability to use various software including Microsoft Excel, Word, and insurance quoting software and successfully use carrier websites
Experience working with Connect for Health
Positive attitude, energy and enthusiasm
Experience with quoting multiple lines of health insurance plans
Excels working independently and enjoys being part of a office team environment
Must be able to meet schedules and keep to deadlines
Organizational skills, including handling multiple projects and clients at one time
Attention to detail
Accepts ownership and responsibility for accomplishing new and different opportunities to add value to job and promote the good of the company
Skilled in problem solving
Bilingual, a plus, Spanish language preferred

Education and Training Requirements

Minimum of high school diploma. Associate’s or bachelor’s degree in sales, marketing, or business administration preferred.
Minimum of one-year equivalent experience.
Actively participates in licensing requirements, certifications, ongoing educational opportunities, and professional organizations.
Connect for Health Certification
Medicare Certification
Active State of Colorado Accident and Health, Life license or willing to obtain in a timely manner and maintain annually.

Benefits
- Excellent paid benefits including: medical, dental, vision, STD, LTD, and supplemental insurance plans.

- 401K

- Performance, growth, and retention bonuses

Job Type: Full-time

Pay: $42,000.00 - $56,000.00 per year

Benefits: