Sales Engineer

About the Company

Canadian Fiber Optics (CFOC) and Norther Lights Fiber (NLF) is committed to bridging the digital divide: we bring best-in-class broadband internet to rural and underserved markets. We are built on a foundation of Courage, Curiosity, Compassion and Humility. And the truth is… we love what we do! Bringing communities together is a powerful thing, and we are proud of the impact we make in the lives of our customers.

Job Summary:

We firmly believe that empowered and engaged people are the keys to success. In this role, you are the technical bridge between prospective business customers and the Sales team. You can see all sides of a potential solution, finding what works best for all parties involved. Based in Calgary, you will collaborate with the Business Sales team – receiving support and guidance from the NLF leadership. Success in this role will be measured by your ability to support new customer acquisitions, drive revenue growth through solution-selling, ensure customer retention, and contribute to the overall success of our sales team and business.

What you will be doing:

• Successfully match customer requirements to proposed solutions
• Preparing technical presentations to explain CFOC’s products and services to existing or potential customers.
• Work collaboratively with Sales and Network Engineering teams to develop long-term sales strategies
• Partner with sales executives to plan, prepare and execute on strategic deals in complex sales cycles
• Prepare cost estimates by studying related documents, consulting with network architects, engineers, and other professional personnel.
• Gains customer acceptance by demonstrating cost reductions and operational improvements
• Model the financial business case associated with each sales opportunity
• Provide inputs to Product Managers for developing new products
• Communicate client needs to the R&D/Product teams for future product enhancements
• Collect and document competitive intelligence
• Provide supervision and technical training to junior team members.
• Have a commitment towards an excellent customer experience.
• Collaborate with the design team to create compelling marketing assets that align with the company's brand

What we are looking for:

• A deep and thorough understanding of telecommunications technology, and the application within a Business setting. Areas include:
  • FTTX (GPON, EPON/XGSPON) network architecture and latest industry trends
  • Basic routing and switching protocols (BGP, OSPF, MPLS etc.)
  • Network security, data center and application services
  • Technical aspects of RFP/RFI responses.
• The ability to take technical concepts and make them relatable to all audiences, finding solutions that deliver an exceptional customer experience.
• Someone who works well in collaborative environments, looking to solve puzzles as a group
A genuine passion for technology and connectivity: you love learning about ways that Broadband can evolve to better suit the needs of our communities and customers.

Schedule:

• This role is Monday-Friday, standard business hours, on-site typically Tuesday/Wednesday/Thursday.
• Some travel to on-site locations will be required.

What We Offer:

At Canadian Fiber Construction Corp. our priority is our employees. The “work-hard-play-hard" isn’t just a saying for us - we are agile, passionate and energetic. We check our egos at the door, roll up our sleeves, move fast, get things done and support each other. Our leaders inspire the team, truly welcoming all members to be open, honest and provide feedback without fear of judgement. We want the curious, the champions and the collaborators.

We are consistently working to provide a safe work environment, competitive wages, and many opportunities to learn and grow. If you commit to delivering results and make a difference, we look forward to hearing from you.

Diversity and Inclusion Statement

At Canadian Fiber Optics Corp., we are passionate about building a diverse and inclusive team that reflects the global community we serve. We believe that diverse perspectives fuel innovation and drive success.

We welcome applicants from all walks of life, and we are committed to creating an environment where everyone can thrive. We do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Our hiring process is designed to be inclusive and accessible. If you need any accommodations during the application or interview process, please contact us at HR@Canadianfiberoptics.ca.

We are proud to support various employee resource groups and diversity initiatives that promote a culture of belonging and continuous learning. Join us in shaping the future of technology in a workplace where your unique contributions are valued.