Job Description
The Lincoln Hancock Restoration Account Manager is responsible for expanding relationships within the organization to identify new business opportunities, developing sales strategies and collaborating with Community Association Managers to obtain client agreements. This individual is passionate and motivated about providing communities with the support needed during disasters. The account manager requires a combination of technical expertise and project management skills, with strong communication abilities.
RESPONSIBILITIES:
- Must be willing to travel: 60%
- Develop and execute client contracts to achieve sales targets and expand customer base.
- Build and maintain strong and long-lasting customer relationships by understanding their needs and providing solutions.
- Collaborate with cross-functional teams, including marketing, to deliver comprehensive solutions to customers.
- Conduct presentations and lunch-and-learning workshops.
- Travel to meet clients, attend industry events, and participate in sales meetings as required.
QUALIFICATIONS & SKILLS:
- 5 + years knowledge and experience in the disaster/construction/restoration world
- Minimum 2 years in business-to-business sales and marketing experience
- Experience with Xactimate, estimations and proposals.
- Familiarity with sales techniques, customer relationship management (CRM) systems and storm monitoring software.
- Strong organizational and communication skills.
- Strong negotiation and interpersonal skills with the ability to build rapport and influence decision-makers.
- Experience with Homeowners Associations
- Knowledge of insurance claims process and compliance
- Disaster/Emergency/Restoration industry-specific knowledge and experience
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