Job Description

Opportunity summary:
As Account Manager, you will be responsible for serving as a liaison between Corporate Accounts, Strategic Regional Accounts, WestRock plants and Customer locations while effectively providing specialized support for designated WestRock customers.

Additionally, this position will provide a value-based selling approach to engage WestRock resources at designated locations to ensure customer critical business issues/needs are met.

How you will impact WestRock

Serve as the liaison between WestRock and customer to support supplier plants in improving overall customer service
Create project plans and oversee end-to-end development of customer specifications, logistics, and troubleshooting customer
Ensure the needs of customers are met while aligning to meet MD business objectives
Assist with budget development and management cross-functionally with Sales and Financial Managers
Develop understanding of customers’ market landscape to proactively identify areas of opportunities to add additional value, improve efficiency, and provide training for customer manufacturing lines
Manage both internal and external customer relationships, providing value-added sales and service support solutions to deliver ongoing value
Complete and develop Opportunity Plans that are in support of and align with Corporate Account’s Key Account Profiles (KAP’s)
Review Opportunity Plans with VP Sales on a regular basis
Partner with production, manufacturing, and account team to ensure customer needs are properly communicated

What you need to succeed:

Bachelor’s degree preferred
2 to 3 years of experience in corrugated sales preferred
5+ years of related experience in sales, project management, and/or technical training
Possess a broad understanding of different types of equipment, and technical and packaging capabilities related to the packaging industry
Proven experience with packaging systems
Demonstrated sales competence and business acumen
Ability to provide clarity to complex problems and develop long-term solutions
Ability to manage multiple accounts and deadlines and interact effectively with people from varying functions and levels
Possess effective leadership qualities and insightful business judgment
Excellent computer skills including Word, Excel and PowerPoint
Excellent written and verbal communication skills

What we offer:

Corporate culture based on integrity, respect, accountability, and excellence.
Comprehensive training with numerous learning and development opportunities.
An attractive salary reflecting skills, competencies, and potential.
Benefits package includes medical, dental, vision, life insurance, 401k with match and more!