Job Description

Company Overview:

Do you want to be on the forefront of regenerative medicine, medical aesthetics, and hormone therapy? Empire Portfolio Group, the company that helped Orangetheory Fitness become the fastest growing fitness franchise in the world, is now setting its sights on personalized health, wellness and anti-aging. Empire, in partnership with Relive Health, will be launching dozens of medical wellness centers around the country and we're looking for top talent who are fanatical about transforming people's lives.

Who we are looking for:

The Client Advocate is responsible for the sale of products and services to clients. They must possess complete knowledge of all products and services. This individual is the direct point of contact with clients and ensures that their needs and expectations are fully met and they are completely satisfied throughout their relationship with the wellness center.

Role and Responsibilities:

Acquisition of new clients through the follow-up of lead generation, referrals, marketing efforts and events.
Serves existing clients through follow-up of effectiveness of current plans, monitoring results and feedback.
Understanding client needs and providing personalized solutions to meet their requirements, effectively positioning our services or treatments that best fit.
Identify opportunities for upselling or cross selling our services or treatments to existing clients, maximizing revenue potential.
Ability to showcase features, benefits, and value of our services and treatments offered.
Meets and exceeds sales goals.
Provides feedback on the effectiveness of marketing plans.
Full understanding of all services/ products/ operating systems
Answers clients’ questions regarding products, services, and pricing
Resolves client complaints and queries.
Submits purchase orders and informs management of purchase actions.
Maintains patient files with appropriate follow up and update

Qualifications/Education Requirements and Work Environment:

High school diploma or equivalent education required. Bachelor’s degree is preferred.
1 year plus of general sales experience. Sales experience in the medical field specifically in Hormone Replacement Therapy is ideal.
Persuasion, negotiation, and closing skills.
Ability to meet deadlines, multi task, achieve company set objectives
Maintain patience and composure managing client care
Ability to work productively and effectively in an unsupervised environment
Possesses strong interpersonal and communications skills

Job Type: Full-time

Compensation:

$60,000 yearly with a bonus potential of 1% top line revenue

Benefits & Beyond the Paycheck:

Complimentary services and employee discounts with Orangetheory Fitness and Relive Health
Empire cares about you—we offer access to free mental health counseling
Discounts on theme parks, travel, movies, etc. through LifeMart and TicketsAtWork
401(k)
Medical, Dental and Vision insurance
Employee discounts
Health savings account
Paid time off
Professional development assistance
Pre-tax commuter benefit plan to save on public transportation to/from work

Our Mission: To bring out your best life through inspiring, motivating and exceptional moments

Vision: To be the premier wellness portfolio that supercharges everyday life

Values: Happy, Hungry, Humble, Healthy & Human

About Empire:

Empire Portfolio Group™ was founded in 2013 with a vision to develop strong brands and supercharge their long-term growth. In an increasingly crowded and competitive industry, our team not only outperforms the norm but most importantly prioritizes making differences in team and studio members' lives.

Headquartered in New York City, Empire Portfolio Group is a leading Area Representative and franchisee of Orangetheory Fitness. The Company owns, operates and supports 140+ Orangetheory Fitness studios across DC, Connecticut, Maine, New Hampshire, New Jersey, New York, North Carolina, South Carolina, Vermont, and Virginia. Empire is also launching Relive Health which provides anti-aging and wellness services which include hormone optimization, medical aesthetics, vitamin therapy, and regenerative medicine. Empire plans to open hundreds of locations across a dozen states in the next few years. The mission of Relive Health is to help people take control of their "healthspan" (the length of time that a person stays healthy) through personalized wellness products and services.

EEO Statement:

Empire Portfolio Group is an equal opportunity employer and will not discriminate against any applicant or employee on the basis of age, race, color, religion, sex, national origin, disability, sexual orientation, gender identity, ancestry, marital status or other classification prohibited by applicable local, state or federal laws. This policy is applicable to hiring, termination, compensation, schedules, discipline, working conditions and all other aspects of employment. As an employee, you are expected to honor this policy and to take an active role in keeping harassment and discrimination out of the workplace. We are happy to work with otherwise qualified disabled employees in order to accommodate limitations, in accordance with the Americans with Disabilities Act (ADA). It is up to the employee to approach the office manager with this request and provide medical proof of his or her needs upon the Company’s request.

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits: