Job Description

At Columbia we come to work every day driven by the belief that innovation can transform industries, empower communities, and create a more efficient, sustainable world.

With operations spanning five continents and a commitment to excellence in service and support, our purpose extends beyond engineering advanced equipment. We are pioneering innovation and paving a better tomorrow with factory automation solutions worldwide.

Summary: The Inside Sales Specialist must be able to articulate COLLC technologies and products to prospective and existing users. Individual must be able to identify customer needs, for retrofit or new equipment, and apply COLLC offerings/solutions. Individual will actively drive, promote, and manage prospective sales, retrofit projects and new systems, and assign prospective work to corresponding sales representatives or internal salesperson.

Essential Duties and Responsibilities:

Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails for new systems and retrofits
Respond to clients who contact our business, answering inquiries and providing information professionally and accurately
Research accounts, identify key players and generate interest
Route qualified opportunities to the appropriate sales representative for further development and closure
Team with channel partners to build pipeline and close deals
Maintain and foster relationships with existing business partners
Understand customer needs and requirements, including review of customer specifications and recommend solutions based on customer needs
Works in collaboration with the application engineer and sales representative to develop the sales proposal
Maintain working knowledge of products we supply and develop an understanding of new products, including, but not limited to:
Industrial robots
Collaborative robots
Bagging equipment
Retrofits
Recommends changes in products and services to engineering, manufacturing, and service
Maintains accurate and up to date customer data and opportunities; actively collects and adds market information to the CRM system
Maintains a good rapport with Columbia/Okura departments while asking the difficult questions necessary to ensure that solutions are comprehensive and efficient
Willing to attempt new assignments or fill in for others as needed; accomplishes other duties as assigned

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge:

Software

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams)
(CRM) Customer Relationship Management Software - SugarCRM preferred
Intimate familiarity with packaging equipment, preferably end-of-line packaging

Skills:

Analytical
Organizational, interpersonal communication and problem-solving
Excellent organizational, interpersonal communication, and problem-solving skills
Project/Process Management
Computer/Technical
Clerical/Secretarial

Abilities:

Strong technical aptitude; has the ability to deal with abstract and concrete variables with a high attention to detail

Education/Experience:

Bachelor’s degree or related field experience is preferred
Knowledge of palletizing systems
Experience with a variety of the industry’s concepts, practices, and procedures

Columbia Machine offers a full benefits package including medical, dental, vision, prescription drug, life insurance, flexible spending accounts, short and long term disability, 401(k), incentive compensation, paid holidays, paid time off, and tuition reimbursement. Equal Opportunity Employer - Women and Minorities are encouraged to apply. Columbia does participate in E-Verify. To apply for this exciting career opportunity today, please apply online at www.columbiamachine.com

Job Type: Full-time

Benefits: