Sales Consultant/Service Advisor

Job Description

Welcome to GIC Car Clinic!

Are you passionate about sales and earning a lucrative income without sacrificing your precious time? Look no further! Join our dynamic team where you'll enjoy an unparalleled pay plan with limitless commission potential, comprehensive benefits, and health insurance.

As we expand our operations and gear up to open a second location, we're on the lookout for driven, hard-working team players with a positive attitude to join our growing family at GIC Car Clinic.

What We Offer:

• Exceptional Compensation: Enjoy a competitive pay plan with unlimited commission potential.
• Work-Life Balance: Say goodbye to working weekends and embrace a schedule that respects your time.
• Comprehensive Benefits: Receive medical, dental, and vision insurance coverage to safeguard your health and well-being.
• Financial Security: Plan for the future with our retirement benefits, including a 3% match.
• Professional Development: Access paid training and educational opportunities to enhance your skills and advance your career.
• Time Off: Take advantage of paid time off and holidays to recharge and spend quality time with loved ones.
• Comfortable Workspace: Work in a well-equipped and maintained shop with air conditioning and heating in the office.
• Positive Work Environment: Join a team committed to excellence and enjoy a culture of respect, communication, and mutual support.
• Community Impact: Be part of a family-owned business that gives back to the community and makes a difference every day.

Responsibilities:

• Sales: Successfully present repairs and services to customers based on their needs, goals, and desires, using company guidelines and best practices.
• Customer Relationship Building: Cultivate strong relationships with customers by actively listening to their concerns, providing transparent recommendations, and ensuring exceptional service experiences. These relationships are foundational to our success and contribute to long-term customer loyalty.
• Customer Service: Assist customers by answering questions and inquiries over the phone, in person, via email, and text. Assisting with customer check-in and check-out procedures.
• Administrative: Create clear, comprehensive repair orders for clients using the company process, process part orders/returns, and dispatch repairs as needed.
• Other tasks: Any other task that contributes to the smooth operation of the shop and enhances the overall customer experience.

Company Culture:

• GIC Car Clinic is a family-owned business with a unique culture centered around respect, teamwork, communication, empathy, and compassion.
• The owners prioritize employee development and aim to provide a positive workplace environment.
• The company is locally owned and committed to giving back to the community.

Employee Benefits:

• The company offers a supportive work environment that feels like a home away from home.
• Employees have the opportunity to learn, develop their skills, and enjoy helping people solve automotive service challenges.
• GIC Car Clinic provides a professional atmosphere and values integrity and trust with customers.

Minimum Qualifications:

• Candidates must have excellent sales and people skills, the ability to multi-task and handle a fast-paced environment and tough situations.
• Other qualifications include being reliable and having a positive attitude.

Overall, GIC Car Clinic is seeking experienced individuals who are passionate about customer service and sales and are looking for a long-term career opportunity in a supportive and positive work environment.

Job Type: Full-time

Pay: $60,000.00 - $120,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Day range:

• Monday to Friday

Shift:

• 8 hour shift

Application Question(s):

• Are you willing to undergo drug testing, in accordance with local law/regulations?
• Do you have a clean driving record?

Education:

• High school or equivalent (Preferred)

Experience:

• Automotive Service Advisor: 1 year (Preferred)
• Sales: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Required)
• Spanish (Preferred)

License/Certification:

• Driver's License (Preferred)

Ability to Commute:

• San Jose, CA 95126 (Required)

Ability to Relocate:

• San Jose, CA 95126: Relocate before starting work (Required)

Work Location: In person

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