Job Description
About us
Wall Group Law is a boutique law firm located along the beautiful Edmonds waterfront. Our focus is on estate planning and elder law, including VA pension benefits and Medicaid.
Our company culture is:
- Professional
- Client-centric
- Inclusive
- Collaborative
- Supportive
Our work environment includes:
- Unbeatable view
- Relaxed atmosphere
- Flexible working hours
- Work-from-home days
- Great location
Job Overview:
We are seeking a highly organized and detail-oriented individual to join our team as a Client Services Coordinator. As a Client Services Coordinator, you will play a crucial role in managing client relationships and ensuring exceptional customer service. This position requires strong communication skills, the ability to analyze data, and proficiency in Salesforce.
Duties:
- Serve as the main point of contact for clients, providing timely and professional assistance
- Build and maintain strong relationships with clients, understanding their needs and preferences
- Coordinate and manage client projects, ensuring deadlines are met and deliverables are of high quality
-Use software to track client interactions, update records, and generate reports
- Collaborate with internal teams to address client inquiries, resolve issues, and provide solutions
- Conduct market research and analysis to identify opportunities for growth and improvement
- Assist with sales efforts by preparing proposals, presentations, and supporting materials
Skills:
- Excellent communication skills, both written and verbal
- Strong customer service orientation with a focus on building positive relationships
- Proficiency in Salesforce or similar customer relationship management (CRM) software
- Ability to analyze data and extract meaningful insights for decision-making
- Project management skills to effectively coordinate multiple tasks and meet deadlines
- Experience in financial services or related industry is preferred
- Sales experience or account management experience is a plus
Join our team as a Client Services Coordinator and contribute to our mission of delivering exceptional service to our clients. We offer competitive compensation packages, opportunities for career growth, and a supportive work environment.
Note: All positions at our company are paid positions; we do not offer unpaid internships.
Job Type: Part-time
Pay: $20.00 - $25.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Flexible schedule
- Paid time off
- Paid training
- Work from home
Schedule:
- 4 hour shift
Work Location: Hybrid remote in Edmonds, WA 98020
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