Job Description
Pat’s Driveline is a leading provider of driveline components and driveshaft manufacturing and repair for the automotive, heavy truck, industrial and off highway industries across Canada.
Position Summary
The Inside Sales Representative/Parts person is responsible for providing exceptional customer service by supplying parts to customers. This will require determining the customer’s needs through parts identification and effective communication. You will use catalogs both electronic and paper, and be able to effectively use our ERP system for creating quotes and repair estimates, and the invoicing of parts and service.
Primary Responsibilities
- Customer service focused with strong interpersonal skills
- Receive parts orders from customers in person at sales counter and over the phone
- Sourcing and ordering parts from internal and external sources
- Troubleshooting and problem solving to determine customer needs
- Picking and packaging of parts orders for shipping to customers
- Receiving of incoming parts stock orders and accurately warehousing within the warehouse
- Maintain a clean, safe and professional work environment
- Follow all ISO 9001:2015 procedures
- Picking up and delivering parts to customers using company vehicle when required
Qualifications
- Strong customer service focus with an ability to build and maintain lasting relationships with customers
- Excellent interpersonal, organizational and time management skills
- Excellent verbal & written communication skills
- Ability to work independently and in a team environment
- High level of integrity and a strong work ethic
- Valid Driver’s License with an acceptable Driver’s Abstract
For the Right Candidate, We Offer:
- Career Growth Opportunity
- Competitive Wages
- Paid Training through our comprehensive in-house training program
- Rewarding team environment
- Opportunity to travel for short term branch coverage and/or relocate to branches located throughout Alberta, Surrey, British Columbia, Mississauga, Ontario and Moncton, New Brunswick. For short term coverage the employee will be provided with corporate accommodations and receive additional paid travel reimbursements.
Benefits
- Company Paid Premiums for employees and eligible family members
- Health and Extended Health Insurance
- Dental Insurance
- Family Life Insurance
- Travel Insurance
- Onsite parking provided
- Employee recognition program
If you have a strong work ethic, a positive attitude, and are interested in building a rewarding career, please submit your resume through this ad or fax to: 1-888-452-9910
At the Gear Centre Group of Companies, We offer more than just a “job”. We offer Competitive Wages, Comprehensive Benefits, and Career Advancement Opportunities!
We are proud to be dedicated to Equity in the workplace and encourage all interested candidates to apply. For additional information visit our website at www.gearcentregroup.com
Job Type: Full-time
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