Job Description

Overview:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients and assisting them with their inquiries and concerns. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and has a passion for delivering outstanding customer service.

Responsibilities:
- Handle incoming customer inquiries via phone, email, and chat
- Provide accurate and timely information to customers regarding product features, pricing, and availability
- Assist customers in placing orders and processing payments
- Resolve customer complaints or issues in a professional and efficient manner
- Collaborate with other departments to ensure customer satisfaction
- Maintain detailed records of customer interactions and transactions

Requirements:
- Fluent in English (additional fluency in Spanish is a plus)
- Strong communication skills, both verbal and written
- Previous experience in customer service or related field preferred
- Knowledge of sales techniques and strategies
- Ability to quickly learn about our products and services
- Proficient in using technology tools such as CRM software and Microsoft Office Suite
- Excellent problem-solving skills and ability to think on your feet
- Strong organizational skills with attention to detail

-Strong computer skills including Excel.

Benefits:
- Competitive salary based on experience
- Comprehensive training program provided
- Opportunities for career advancement within the company
- Health insurance benefits available after probationary period

If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Apply today to join our dynamic team as a Customer Service Representative!

Job Type: Full-time

Benefits: