Product Specialist

Job Posting:

Ferguson is North America’s leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry’s most extensive portfolio of products. From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers’ complex projects simple, successful, and sustainable.

Ferguson is currently seeking to fill an immediate need for a HVAC Product Specialist. As a Product Specialist, you will provide technical product expertise to our outside sales and field partners for HVAC equipment products. If you have prior experience with the HVAC industry, outstanding communication skills, and love helping others solve problems, this is an excellent opportunity to grow with an industry-leading organization.

This is a territory-based role and requires extensive travel. An auto-allowance, fuel card, and expense account are provided. The incumbent will need to reside in central Tennessee

Responsibilities:

• Act as the subject matter authority for HVAC products and provide consultative product selection recommendations
• Create and maintain consultative sales relationships with new and existing clients, including providing product suggestions and expertise, conducting client and job-site visits, and collaborating with partners at all levels to promote Ferguson products
• Develop and maintain relationships with outside sales, field technicians, and customers, ensuring their satisfaction with our products and services at all times
• Provide technical product knowledge and product training to customers and internal associates
• Assist in developing quotes for projects, including updating for product changes and adjusting for pricing-related issues
• Establish and foster strong vendor relations
• Monitor job throughout the lifecycle and through completion to ensure that any changes are accounted for and communicated
• Maintain customer job quotes, job correspondence, vendor pricing, and the job status
• Align inventory management goals and maintenance of job performance against job expectations
• Coordinate product delivery to job-sites
• Work with other branch personnel to ensure phenomenal customer service from the order to the delivery and beyond
• Continually improve product knowledge in order to promote a professional image in the field

Qualifications:

• 5 + years of construction-related outside sales, inside sales, project management, project coordinator, installation technician, or estimating experience
• Experience with HVAC equipment products, strongly preferred
• Prior use of BidTracer, PlanSwift, or similar estimating software, a plus
• Experience reading blueprints, specifications, or drawings, preferred
• Strong proficiency with computer and software programs, including all Microsoft Applications
• Intermediate Excel skills, such as pivot tables, a plus
• Demonstrated interpersonal skills and ability to collaborate with people at multiple levels of the organization
• Ability to be flexible, adaptable, and multitasking skills needed, including the ability to prioritize multiple, urgent requests
• Proven time management and organizational skills
• Detailed and able to maintain a high level of accuracy
• Self-starter, creative problem solver, and self-sufficient
• Ability to travel within the outlined territory

Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more!

Pay Range:

$3,600.00 - $7,791.30

Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

This role is Bonus or Incentive Plan eligible.

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information